I am not the sharpest tool in the box when it comes to things like this but I was aware of the 19.99 a month, I cant recall if it was said on the contract or on this thread but I remember finding out about it at the very beginning. 

Could be a problem.We have used the IOSS number and had an email this morning from a Spanish customer saying that he was charged the VAT, even though we used CROSSBORDERIT. Do you think this was just a mistake by the Spanish post office, what do we d...

Hi there,Was the amount your customers charged VAT though or just import duty, I have a feeling that although ioss takes care of VAT until the Royal Mail offer a DDP service the EU customers will still have to pay import duty on items.

Hi there,Shopify told me that they will not allow the processing of any European orders after the 1st of July if a valid IOSS number has not been added to the account. I made them confirm it twice to me just to be sure I understood them correctly.

A really well written request, very clear. We have been investigating this for weeks, got signed up with Royal Mail for Click and Drop, integrated that with Shopify, signed up with Taxamo and we were just looking for someone to add the code to Shopif...