Team_Spocket
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‎01-31-2022 10:04 AM
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Hi @Esty28 , John here from Spocket support. Have you checked if from which product the test order was and have you already completed setting up your shipping?If in case it is for a Spocket product, that could mean that the supplier might not be ship...
Hi @UhBased ,My name is John from Spocket. If you haven't heard about us, we are more than happy to introduce ourselves to you! We are currently the biggest app with the most number of direct US suppliers which can easily be integrated with Shopify.I...
Hi @Bkeoki ,This is John from Spocket Support. Thanks for sharing your experience regarding the matter. We're very sorry to hear about that! Please note, however, that our system does not have the capability to randomly charge any account. A user acc...
Hi @mfaour,This is John from Spocket! Are you using Spocket for your products? If yes, then please reach out to us at support@spocket.co and we'll gladly look into your account and help with your concern. We can try to do a resync in your collections...
Hi blmshop,John here from Spocket support! That means you could have a subscription that could still be active either from the original or a different account. Please feel free reach out to us at support@spocket.co and we'll gladly assist in sorting ...
Hi Osuslia!John here from Spocket Support. That's a language setting that you might need to modify from your store but to be sure, please reach out to us at support@spocket.co and we'll gladly do our best to assist you however we can! -Team Spocket
Hi luke01,John here from Spocket Support. Spocket is completely different and separate from Klaviyo but there should be no problem in using both apps separately. You may want to reach out to their support about it (sales@klaviyo.com) and you're also ...
Hi AlexGR,John here from team Spocket. I believe we might be able to help you find the suppliers you are looking for as we are the largest platform that on boards US & EU suppliers. We also have a list of our recommended suppliers which our support t...
Hi Magicmarie,John here from Spocket Support. Thanks for the heads up for any newbies wanting to try us out! Our apologies if this incident has inconvenienced you in any way. I want to let you know that we have your request and we'll make sure to sor...
Hi magicmargie!John here from Spocket Support. Thanks for trying Spocket! We usually have the faster shipping options with reasonable costs compared to others but you can reach out to us at support@spocket.co and request for a supplier recommendation...
Hi dominique24!John here from Spocket support. You should definitely try us out if you are new to this business. We can provide you most of the basic features and products you need and more!Plus, anytime you need help or have any questions, our custo...
Hi there!John here form Spocket support. Thanks for using our services! I want to let you know that if you ever need any help or if you have any questions about Spocket, please don't hesitate to reach out to us at support@spocket.co and we'll gladly ...
Hi @SagarikaDas ,John here from Spocket! I see you have heard of us but have you already tried us out? We have direct suppliers on our platform that can provide you with faster shipping time but we also do have an Aliexpress scraper extension that yo...
Hi soulhealth,Currently, Spocket does not allow products to be sold on Google. The reason for this is that a lot of similar products are sold there, which leave very little scope for profit for our retailers.As a result, Spocket products do not have ...
Hi ScottHartz,Thanks for using Spocket to sell your products! If your friend has their own product or they are a supplier, they might want to consider applying as a Spocket supplier. If they are approved and is able to join Spocket as a supplier, big...
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