Nov 2, 2020
Hello, when processing an order in the backend we have the problem that sometimes no notes can be written in the timeline because the post button cannot be clicked. After a new call of the order it ...
Oct 21, 2020
Hello, we are a German company that ships goods from the USA to customers in Canada Our tax office has informed us that for legal reasons the import sales tax must not be calculated as a tax but as ...
Hi, is is possible to change the content of the mail a customer receives when a draft order is converted to a normal order depending on clicking the "Marked as paid" and the "Marked as pending" butt...
Aug 26, 2020
Hi, I'm just wondering why I don't get a popup window with a preview of the customer mail when I'm performing some operations in the backend of the shop. For example, when I'm sending a draft order ...
Jun 29, 2020
Hello, we're in the process of setting up Shopify Payments on our store. We are based in Germany but have registered our shop to our US based subsidiary as we want to sell our products to the US and...
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User Activity
Hello,one of the products we sell in our store is an extended warranty for refrigerators which are also offered in the store. Now we have the problem that in some states taxes are levied on the sale of extended warranties and in other states they are...
No idea regarding this?
After entering the tracking number when executing the order in the backend, the shipping service provider matching the number always appeared automatically in the "Shipping carrier" field. For a few days now, we have always had to select the service ...
Anyone who can help me?
Doesn't anyone have an idea for an app that solves this problem?
Hello,I am looking for an app that adds a previously defined free product bundle to the shopping cart as soon as the user has entered a corresponding discount code.We sell equipment for the dry aging of meat in our shop and would like to offer free a...
07-25-2022
Thanks for your reply. When I'm trying to update handlebars and Lodash to the latest version I get some Javascript errors in the console window. We're not using Klaviyo at all.
Hello,a scan with the tool Pentest-Tools.com revealed messages in our store that the JS libraries Handlebars.js, jQueryJS and LodashJS were outdated and had security vulnerabilities. We use the Venture theme, which actually loads these scripts in the...
Nobody who can help us with this issue?
01-07-2022
Hello, we sell goods from our warehouse in South Carolina to customers in the USA and Canada. Recently we had a case where a customer with a billing address in Florida ordered merchandise and had it shipped to Pinehurst, North Carolina. We have a nex...
09-24-2021
Sorry, the fault was on our side. Please close or delete this topic. Thanks!
Hi,I just want to let you know that the problem seems to be gone. The error obviously came from our third party registration form app which has launched an update a few days ago. Now all customer data in the input fields will be saved until he confir...
Hello Jurate,I may have said something wrong. No account with a password will be created in Shopify but a user account which only contains the email address with which the visitor has registered for the newsletter. If the visitor wants to register in...
Hello Jurate,thank you for your detailed answer.Yes, the error will show up if a customer tries to create an account after he has signed up to our newsletter. We think that this error is a bit confusing to him because he can't assume that there was a...
Hello,we use the tool Omnisend for our newsletter dispatch. The registration form is directly integrated on our homepage. Now we have the effect that a customer account is automatically created in Shopify as soon as a visitor signs up for the newslet...
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| Subject | Views | Posted |
|---|---|---|
| 1880 | 12-01-2020 03:24 AM |
