So for the past few days I've been having an issue making new products available. It seems the only way to make products available is to go out to all products, filter by unavailable then use t...
How is it that amazonaws ovh sas etc is not blocked from sites by default? This is getting rediculous.
Sep 22, 2020
I have a customer who ordered the quantity of 3 more than she was supposed to. I offered her a refund or to ship 3 additional and she said, just hold a credit for 3 for my next order. (th...
Jul 24, 2020
how do we report bugs? or things just not working correctly. 1. item is rated at .20 lb on order item is rated at .70 lb why? 2. setting a handling fee is blanket (sho...
Jul 24, 2020
how do we report bugs? or things just not working correctly. 1. item is rated at .20 lb on order item is rated at .70 lb why? 2. setting a handling fee is blanket (s...
I went to down detector that said Shopify was fine and my isp was fine too yet I am getting a bad gateway for login and Shopify.com is saying shopify.com IP address cannot be found. ??????????...
Does shopify or does shopify not send an email requesting reviews after a product has been sold. I am not interested in 10 people offering apps I want to know if this is a feature w...
Jul 8, 2020
For some reason the comment section is there but grayed out so I can't put a comment on a discount code to note why we created that discount code or leave a message for another team member. Anyone k...
Is there any way to get a .jpg when downloading the image from the order that my customer uploaded with the upload file function? the webp doesn't show the image in adobe bridge or window...
Is there any way to find out if there are server issues or if there's a problem with my store. Each time I add a new product once I click save, it takes forever and the screen goes almost blank...
No content to show
User Activity
11-07-2023
We have the same issue. We don't use infinite options we used a code that we actually got off the forums to be able to add forms to our liquid code (with iu elements) but it's basically the same type of issue we cannot get the fields and customer...
11-06-2023
I'm starting to use the shopify marketing campaigns and have a few questions.1. I notice that if you go into the App "email" It doesn't report orders that have been placed but if you look at the activity in Marketing for that campaign it does. Why i...
OK So..... I found it... Apparantly you have to get out of the "marketing" app and go into the "email" app. Would be nice to have it all in 1 place.
So I've been playing around with the "Marketing" Campaign Emails and have scheduled a few emails to see how they do, but when looking up the list of campaigns it only says "Scheduled" I don't remember what dates I scheduled them for so now I want to...
That is somewhat helpful Thank you. I was trying to not take up more space in the form and have it just pop up upon a click or hover of the ?? at the end of the sentance Technically I could just add all that info into each form since the space is...
Wondering if anyone can point me in the right direction as how to achieve or find instruction on "how to" for the following.Any help would be greatly appreciated.It seems that a lot of people even in this day and age do not understand what copyright/...
I received an email from shopify today stating this problem has been fixed
Have you contacted shopify? Were they able to help you?
Not sure if I'm posting this to the correct board or not but here goes....I use Product Customization Fields on both my shops - 2 different themes - Supply / SimpleI have several different fields depending on the product and the info I need to collec...
I find it weird that right after paypal resolves whatever current issue they're having (cause they're always having issues) I get an influx of orders. And they seem to come together in clusters. Just how often does shop pay go down? What is the cor...
And now it told me that an order is low fraud risk when the billing address does not match and 3 payment attempts were made (declined) with 2 different credit cards. I believe the filter is a bit confused.
@dylanpierce >>correct! Gateways & Shopify should absolutely have some burden of proof, this current setup of arbitration is only harming merchants through this new type of "friendly fraud".<<<Exactly so the thing is how do we get this changed?>>But ...
@Beacon-Jason The new filter is claiming High Risk because the system could not detect the ip address or detect that their location at the time is far from their billing/shipping address! All meanwhile the billing address, credit card #, cvv & exp...
@dylanpierce on item 1 Whether they provide their real identity or not, if they claim they did not receive it and the bank could possibly side in their favor when I've shown proof of receipt anyway their real identity is of no consequence. You th...
@dylanpierce I'm just afraid that this can result in a "we told you so" chargeback filed. I lost a chargeback for non delivery with proof from USPS that the item was delivered which is ridiculous, so I don't trust shopify when it comes to things ...
My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 916 | 11-03-2023 10:33 AM |
