Hey y'all! This is a doozy, and I hope I can adequately explain the situation. Our shop has a membership subscription we'll call X. When an X membership is purchased, their customer tags are automatically and immediately updated to flag them for acce...

Hello! Thanks for the recommendation. We'll give it a shot and will report on whether it has failed for us as well.

Hey y'all! Our shop has been having an issue with automated customer tagging for a few weeks now, and none of the apps we've tried are working anymore.We sell a recurring membership product that is processed through ReCharge. Purchasing this item sho...

Now we're having logic problems in the backend as well. A customer segment that has worked flawlessly in the past is now not including customers that we can verify should appear in it, and that in fact HAVE shown up in it as recently as Saturday. Thi...

Hey, y'all! Our shop has run into some really funky issues in the last couple of days, and it seems to be Liquid logic-based. This is weird, so please hear me out! We offer a subscription with recurring payments through ReCharge, and this particular ...

I don't see a way to edit my original post, but I've been told this has been happening for a while... like, months, maybe even a year. They just didn't think it was a big enough of a problem to tell me until now.  The question still stands, though: ...

Hey y'all! Our shop is experiencing some weird behavior as of this morning, and I'm not sure whether it's a Shopify issue or a theme issue. Basically, mobile users don't see the "Login" link in the shop menu, only "My Account" and its subitems. Every...

Hi, @Jason - not sure if you saw my earlier reply after my edit or before, but I wanted to touch base in case you've had a chance to do any testing of your own. Handleize also failed for me (I was a bit quick on the trigger to initially post that it ...

Thanks, @Jason!! The handleize filter does indeed do the trick after the rest of the flaming hoops failed to. Edit: Apparently my page refresh wasn't quite refreshing enough. Turns out handleize doesn't work either. I get the same result as all the o...

Hey y'all! I'm working on the boss's shop and have run into some funky behavior. My goal is to strip the whitespace from a string so the code can build a product block from the resulting handle, giving me, in this example, "gem-chip-jars". Here's the...