mikedasilva
Shopify Staff (Retired)
Last Activity: Jan 04 08:32:14
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@YaBoi Yes, that's by design. Those webhook subscriptions are available within the context of the app that created them only. The GraphiQL App will only be able to manage subscriptions within its own context and that's why you won't see those when qu...
@ClementBR Sorry, I was a little too quick to respond with that being a possible cause without knowing if you were using HTTP, EventBridge, Pub/Sub. EventBridge and Pub/Sub have limitations on the size of a payload and we truncate if needed. We have ...
I've forwarded along your issue internally to see if there's an issue with the dates.As for the ID only, can you see if in those cases the event also has an error message with it? In cases where the payload is too large to include within the constrai...
Hi @CharlyTalavera ,   That topic is only available on the GraphQL API. Here's where you can find more info on it https://shopify.dev/api/admin-graphql/2022-07/enums/WebhookSubscriptionTopic   Cheers,
Hi, Right now, you will still need to set up HTTP endpoints to receive the GDPR events. Cheers, Mike
Hi,   It's not that pub/sub webhook subscriptions (or any type for that matter) need the scopes, it's that the topics you are trying to create these subscriptions for require certain scopes. For example, orders/update needs the read_orders whereas pr...
Hi @buildpath,   I'll try and help you out with this. I think you should have also received an error message in the response that you got back from the API. Can you first double check that you've inspected the full response?   Thanks
Hi @Croustys,   You can refer to our webhooks documentation that shows an example payload for an orders/paid webhook that is sent. In the payload, you will see a field 'id' which is the order id that you are looking for. Cheers
Hi,   You'll receive that error when you already have a subscription with the same shop & topic & address combination. You can call the API to list the webhook subscriptions you currently have so that you can see what already exists and then update o...
Hi,   Please DM the details you are trying to use (eventBridgeAddress and STORE_NAME) so we can provide assistance to why you're getting that response.   Cheers, Mike
Hi,   The error you are getting is by design. Webhook destinations shouldn't point back to any URLs of your shop. From your image, I can't see what the domain you are trying to use is but I imagine it is one that you have configured for your shop.   ...
Hi, The webhook should be reliable however if you're having issues on your end processing the webhook itself, then that won't be useful for you. It's best to try and resolve the issues you're having with processing the webhooks sent. However, as anot...
You can't subscribe to webhooks using a destination host that is registered as a domain of your shop. Check your domains configured for your shop and ensure that you aren't trying to use one that's listed there when subscribing to your webhooks. To r...
Hi, Can you DM the shop domain along with the address you are trying to subscribe for us to look at? Thanks 
Hi @paintingdiamond    It's hard to say exactly what's going on with your experience without knowing more information however in general, webhook subscriptions will be removed in these cases you delete the subscription (in the admin for merchant webh...
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