Olivia
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Thanks for reaching out, @lc_sullivan!   If you're not yet taking advantage of Templates then I encourage you to do so. This allows you to use the same sections across multiple pages and you can even create several templates depending on your needs. ...
Hi, @Shree_Ganesha!   Thank you for joining this thread. The Starter Plan does not include an online store, just in case that is the feature you're concerned about not seeing. For the full list of options that should be unlocked to you, check out thi...
Thanks for reaching out to our network, @Ofirtrister!   We'd be glad to look into this further with you and invite you to connect with our Live Team so we can do so. Once you open the AI-powered chatbox, it will be able to re-direct you to a live age...
Thanks for connecting with our network, @Riverside84.   I read through your reply and also did some research on the third-party app you are using, and it sounds like the issue you are experiencing may be related to the app.   It's possible that minim...
Thanks for following up, @computergiant!   While we do not have any public information to share on whether or not this will be introduced, we do appreciate your feedback and will be sure to share that back with our product development team for future...
Thanks for joining this thread, @Sue_J.   Reports can take up to 72 hours to fully populate all the latest data which explains the lag time you are experiencing with accurate information. We recommend waiting that full period before pulling the repor...
Thanks for reaching out, @OviiOvi.   We'd be glad to help you figure this out today. Since this app worked with your theme as expected for some time, I suspect there may be another reason that the filters have stopped working. I'd be curious to learn...
Thanks for reaching out to our network, @JuliusCG. It's difficult to pinpoint the exact issue you are experiencing based on what you shared, though it's likely that your store may have been automatically closed or flagged due to an algorithm. This is...
Hello to our community users! For support with third-party paid themes, make sure you connect with the Theme's Developers directly for further assistance. I trust they will be able to further guide you with troubleshooting steps or solutions.    To c...
Thanks for following up with me, @NamrataFerme.   I double-checked the URL you shared and there is definitely no social sharing image for social networks saved, hence the debugger information is correct. While I'm not sure which image you may have be...
Thanks for getting in touch with our community. @BirdCreations!   To second the comments shared by community user, @ThePixelEdge, you can rest assured these communications did not come from an official Shopify source. As such, you should treat such e...
I do appreciate your sentiments around this situation, @David_8.    Since our Public Support team is unable to look at your account or offer any refunds, it's important that you bring this up to our Live Team as I shared earlier.    It's clear from w...
Thank you to you and any new contributors to our thread.   I just want to clarify that the Public Support team is limited with actually being able to offer support with tickets or escalate issues on behalf of merchants. This is due to security and au...
Thanks for getting in touch, @Destinyd!   I'd be glad to help you out, though I see you haven't share your store URL with me here. As such, I'm unable to check for the issue on my end. The 1001 error you are seeing, however, does denote a security is...
Thanks for reaching out, @fortoula.   It looks like the link I provided in 2021 is for our Support team - which is effectively our Help Center today so that is accurate. Please do review my original response in regards to how these issues are identif...
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