Thank you for this! Good to know. I appreciate the advice for future orders.-Nancy

Oh, I see. This line indicates the order went through:"------ placed this order on Online Store (checkout #000)."So, can I assume if it shows up in my Orders folder it's a valid order?

Trevor,Oh, o.k. thank you!So it says "$321.59 CAD will be added to your Oct 28, 2021 payout."  Will I need to pay that back if she chooses not to try again? How does that process work.

The order below says it was refused due to insufficient funds.Can the customer see that is was denied? If she chooses to pay with another credit card, does she have to create the order over again?Not sure what my next steps are? Thank youNancynancyca...