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This was in reference to the comment just above mine. So when I submitted my domain for approval via Instagram shopping, I put calma-miami.com which is my real URL. For some reason, my catalogue was showing as coming from calma-Floral.myshopify.com a...
I just tried this and it worked!! thank you so much wow - i have been trying to fix this for weekS!!!
yes here: https://www.facebook.com/business/help at the bottom click 'chat'
via the facebook business help/support chat!
So I wrote Instagram/Facebook business after dealing with this for a week and they said it’s a “bug” and that they’re looking into it. Whatever that means...
did anyone find a solution? still haven't been able to figure it out
i am having same problem! maybe something is up with the system - it's weird we're all experiencing the same problem in the last 24 hours?