From a small business perspective, i feel this is completely unfair. Particularly for those retailers like myself who sell high value items and which the customer has a 14 day distance selling rights to cancel or return their item if they change thei...

Yes this is an essential feature we would require.  For example, if customers have place an order which has either gone out of stock in the meantime or we need to change it and offer less than the normal price advertised.  We wouldn't want to cancel ...