Same issue, shipping to existing customer in Ireland. No address changes, issue is on Shopify side. Sure wish they'd ASK CUSTOMERS FIRST before making changes.

Same issue, shipping to existing customer with no changes to address. Issue is on Shopify side

I work in a large distribution center around the corner from LAX, mostly independent shipping companies. Only my neighbors with Shopify are unable to set the 3-5 UPS window. It's definitely on Shopify's end, and severely impacts our ability to fulfil...

Several UPS drivers have let me know that all sorts of other customers (not using Shopify) still have the option to schedule the 3-5P window for pickup, and they can do it without having to generate an expedited label. Not on Shopify. On Shopify, we ...