Sep 30, 2020
I've uploaded my Collections image but it(they) are not showing on my store. I click on the little eye view and nothing. Also, I would like to remove the --- Sort by --- Filter by Thank you f...
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User Activity
05-27-2022
Thank you Ivy, it worked. Phew!!! Yes, typing into 'ask about topic' did the deed.
05-26-2022
I'm been trying to access Shopify Chat Support again and I'm just going around in circles. I follow all the promptings but I'm always getting sent back to select store and it just goes round and round. So frustrating!
Thank you Luna, that worked. I had placed Shopify Chat as a bookmark that used to go right into chat but at least now I know how to get to it this way.
Having access to Shopify Chat 24/7 is incredibly helpful. I used to be able to chat when I needed to. Now when the prompting is - Select store and I do select the store, instead of taking me to a chat page it take me to https://help.shopify.com/en/qu...
11-06-2020
Julie-eeeeeeeeeeIt worked by using the Bing browser. Haleluya ---- jejejeje And it does look like my Chrome needs to be updated. Even following the Chrome instructions there is some information missing, so I need to contact Chrome.Excellent sleuthi...
11-04-2020
Hi,About my contacting Shopify support issue that has been going on from forever.I spoke to a McAfee rep, he accessed my computer, looked everywhere to see if it was an issue with my computer, he even put Shopify on the safe websites list in my Googl...
11-03-2020
Hi,The problem with the blocked collections item seems to have been corrected.The pricing issue is still there. I changed the prices to an even $40.00 in Printful but it did not translate into Shopify. I chated with Printful (it is so easy for me to ...
11-03-2020
Hi Julie,Thank you for getting back to me.Good point about my browser which is Chrome. I have cleared my cache but the problem persists.Recently, McAfee cleared my cache and now the situation is worse, I can't access the items in the various collecti...
10-22-2020
I have been trying to find a way to again chat or speak with a Shopify Rep to no avail to finalize the support they said I would be given.To make it easier, I saved the Shopify Chat/phone contact URL so I could quickly access a communication path wit...
