We have been doing the same thing for damages all year…only to find out we can’t pull a report. So now I have gone back to documenting our damage and theft on a separate Numbers sheet. And I guess I’m out of luck for lost money in everything I put th...

I have the same question!! Why has Shopify not responded as this question was posed back in July? 

I know this is off topic, but from one frustrated QuickBooks user to another. We just changed to Wave Accounting. Free, unless you use their payroll and invoicing and even that is inexpensive. So far it is so much easier to use. 

Yes, I agree it’s frustrating!! What we’ve been doing for the time being, until Shopify fixes this issue, is putting the sale in as a custom order with the title of the product. Then when I get a chance I go through the orders and place an order on t...

Sent a report via POS and Shopify got back to me today. They said to close out of app, which we know doesn’t help. They said if that doesn’t work to delete app and reinstall. I haven’t tried it yet...will post an update if it works. They also said th...

We are having the same issue. However, the same POS app on my phone shows the products that are missing from our main POS, so it’s not that the correct boxes aren’t ticked.