This was quite confusing but it finally makes sense now. Orders can get stuck in the "Open" category for a number of reasons. By reviewing the orders that are in the "OPEN" filter but should be archived and clearing those out, I was able to get this ...

Hi Skye, what you said would be GREAT - unfortunately it's just not what the functionality actually does. ALL of our archived orders that were cancelled before fulfillment still show up in the number next to Orders - which is what every other merchan...

Come on Shopify team. From a development perspective, this is EASY to change, and would benefit 100% of merchants. 0% of us care, need or want to see cancelled orders showing up as unfulfilled. The number that appears in the main row should only be u...

We still see cancelled and archived orders that are technically "unfulfilled" showing in the number on "Orders". This is very annoying, and more importantly, an EASY fix for Shopify to implement. I can't imagine there's a single merchant who wants to...