I had a $6,000 day and my payout has been split into almost 50%. Why is Shopify holding on to 1/2 my days business instead of paying all at once especially since the buyers credit cards have been verified?

I have had the same experience where shipments have been lost in transit and if I didn't have extra insurance (which I paid for) Shopify would not process  even the minimum $100 claim. They said go to Orders and click "file a claim" well guess what ?...

I've recently have been insuring a lot of shipments this past Fall season because most of my menswear, especially Fall outerwear and cashmere sweaters are very expensive. If I see it is an apartment building I typically insure it because I know packa...

Hi, I received your notice that effective January ?2025 Shopify would be applying sales tax to all transactions. I do not have nexus in any state except Florida and accordingly I should not have to charge sales tax in other states where I do not have...

What a pathetic response to say that's part of doing business. I've been in corporate retail for over 50+ years and every retail company has store policies and they are enforced. Shopify needs to do the same and back the sellers. If too many of these...

Dirk, What a pathetic response to say that is part of doing business. Individual business owners are quite different than employees like you who get their weekly paycheck no matter what. I hope if you ever have the opportunity and courage to open you...

I agree with you 100% Chris. Just now seeing your issue with Shopify chargebacks. I agree that Shopify cannot decide who should win the case but if you lose the case, the buyer should not be allowed to also keep the merchandise as well. Shopify can i...

I have a problem with a client who placed 2 separate orders on the same day. Since I am the sole operator of this small online store I handle fulfilment of all orders and when I saw his 2nd order placed, I immediately canceled his first shipping labe...

Agreed 100% - Shopify needs to make it easier to change font color - it would ease  their work load in customer support

I accidentally hit show order fulfilled when paid and now I can't print a shipping label. Is there a way to override this so I can print a label? Thanks for your feedback. Joe

I use PayPal Express for my menswear online store and PP advertises 2.9% commission +.30 a transaction.Recently,I decided to check their fees and the majority of my PP fees are 3.9% and some are 5.5%. I didn't know there were different plans for PP. ...