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User Activity
Hey Everyone . The issue originally brought up by @CollagerieTech should be resolved.
Thanks @Igor89 . Could you share the ticket number with me.
Hey @Igor89 has support been contacted yet. I know @CollagerieTech has and if we're looking at the same problem I'd like to make sure all instances are properly recorded.
Hey @MrTakoyaki has support been contacted yet. I know @CollagerieTech has and if we're looking at the same problem I'd like to make sure all instances of the same issue are properly recorded.
Hey @soulchild37 tried this morning to launch a partner chat and was able to do so on the latest version of Chrome. If you continue to experience the issue and have tried the usual, like clearing browser cache or turning off browser extensions moment...
Hey @soulchild37 being an app partner let's use the regular partner support channels to start. We have a great team ready to help you out.
@Miraliz First step lets contact support to get you authenticated on the store in question and then I can assist on the Shopify end to investigate what the remaining issue is.
@tjacob @Eaton for the issue regarding the completedAt and order fields on the checkout object coming back as null for a checkout converted into an actual order I've created an issue on our end.
I sent you a message @thevideoeditor. First step lets contact support to get you authenticated on the store in question and then I can assist on the Shopify end to investigate what the remaining issue is.
Hey @codeleter you should only get this message if you're asking for a scope that the app being used to generate the delegate access token does not already have. Double check that the access scopes being sent to delegateAccessTokenCreate call all alr...
Hey @desertthreadz sent you a message.
Hey @Simon-B can you share a little more context on your solution. This problem discussed here was with the Storefront API. I didn't see mention of it in your technical information. If you would feel more comfortable talking about your implementation...
Fix is live. Please let me know if you continue seeing any issues.
It is a top priority, and a fix is being tested right now. Hoping to see something pushed to production this afternoon. I apologize for not providing an update sooner. There was a fix deployed yesterday but it only fixed the issue for the buy button ...
@MaSchVam for the instances where you were seeing the password page what Shopify plan was that store on?
My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 12603 | 10-04-2022 04:01 PM | |
| 1258 | 09-16-2022 02:29 PM | |
| 1556 | 08-03-2022 01:18 PM | |
| 1093 | 05-18-2022 02:51 PM | |
| 1770 | 04-12-2022 12:41 PM |
