Jun 28, 2019
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User Activity
Hi, @pauldrecksler.
Max, again. Thanks for the added information. I think that will definitely help you get some more feedback from the community, especially with the example links. The first thing that springs to mind is the option to use some pr...
Hi, @harryparker12.
This is Max from the Shopify Team.
Much like the customer email, the customer's phone number also serves as a unique identifier and, currently, two customers cannot have the same telephone number.
When entering the number in ...
Hi, @pauldrecksler.
This is Max from the Shopify Team.
It sounds like you might benefit from an app that can help bundle your products! Check out some of those options here. Otherwise, you might want to work with some other options like creating...
08-12-2019
Hi, @teamplageallure.
This is Max from the Shopify Team.
I am going to move your post over to our French-language forums, for some more responses in your preferred language!If anyone else is looking to post in a language other than English, we n...
07-15-2019
Hi, @Wmatth3w.
This is Max from the Shopify Team.I totally understand how finding the right terminology can sometimes be a barrier for finding the correct solution. Hopefully, some of the details I'll share here will help (you and maybe others)!
...
07-12-2019
Hi, @manuel7733
This is Max from the Shopify Team.
I see that you've written looking for support in our English community. We do have a German service available as well! I'm going to move your post over there in hopes that you'll receive some he...
05-09-2019
Hi, @gigistexas.Max, again! I would not expect taxes to be charged to all customers in the United States if your shop is based in Texas only. For some more details on how US taxes work within Shopify, please check out this help doc. If, for some reas...
05-07-2019
Hi, @Richardson1014.
This is Max from the Shopify Team.
It sounds like you are working with the automatic tax rules for the United States. If you need to charge and collect taxes for all sales made, then, you would want to use some overrides and e...
04-02-2019
Hi, @ggee9227
This is Max from the Shopify Team.
Each order creates it's own unique "Thank You" page we call this the order status page. It can be revisited by customers at a later date. Are you still having trouble tracking order details on yo...
04-01-2019
Hi, @GroovyMotion
This is Max from the Shopify Team.
Glad to hear that you were able to resolve this. For anyone else looking to solve this issue, the easiest option is to work with collections and create drop-down menus.I'd suggest working on gro...
Hi, @Pilgrim
This is Max from the Shopify Team.
Have you had a chance to look at this coding tutorial - Add a gift-wrap option to your cart page? Depending on the theme you're using this might be a good solution. I'd also encourage you to review...
Hi, Paul.
This is Max from the Shopify Team.
Thanks for articulating your issue with this refund and tax problem. This is something other merchants have mentioned as a pain point for their business, currently the workaround is to keep track of o...
10-10-2018
Ok, great! Glad that was able to help clear things up.
Let us know if we can help with anything else along the way.
Best,
Max
support@shopify.com
10-10-2018
Hi, again.
The sort by featured option is organized based on the way your collection would be shown in manual sort!
So, for example, if you sort manually and then change back to say low to high price, the sort by featured option will pull from the ...
10-08-2018
Hi, Gavsiu.
This is Max from the Shopify Team.
Are you looking to use the featured product or featured collection sections on a theme's homepage? If so, you should be able to select relevant products or collections right from the theme editor (On...
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| Subject | Views | Posted |
|---|---|---|
| 3578 | 08-12-2019 09:49 AM | |
| 4241 | 04-01-2019 09:58 AM |
