Nov 17, 2020
We've been using Shopify for about 2-3 years. We have always used UPS and USPS but have recently added FedEx using PlugInHive. We've run into a few snags. For one we cannot see FedEx listed but the ...
No content to show
User Activity
11-27-2024
We wanted to do Black Friday specials.....Is there a way to add anything such as an icon or emoji (little gift bow or something) to an item that is on special?BESIDES the "sale" sign.
11-27-2024
Over the last month or so we are getting orders that will say "expired" where the payment isn't going through in a timely manner. Once it does there is a note saying it was "manually marked as paid for". We don't physically go in and fix these. It's ...
10-30-2024
Has anyone else run across a problem with Shopify not staying updated?In the last 2-4 weeks we have noticed that some orders that have been processed and picked up and should have already been scanned by USPS are showing up as "tracking added". In s...
10-24-2024
BUT when we go to your updates page it says there are no issues. Take a look. I have been able to get into out Admin and POS now. I cleared our cache but I don't know if that did the trick or Shopify did something. We've had issues all morning.It's a...
How do we report an issue with Shopify?It looks like our website is working but we cannot access our orders. When I look at the status page for issues it says these were resolved. They need to keep looking into this because it has not been fixed.
08-13-2024
Is this what it should be set on instead?
08-13-2024
I'm lookingHere's what we have set up currently.
08-12-2024
We need it set up as a code to keep people from getting free shipping and a discount on top of it. There should be a way to put a weight limit on the free shipping.
08-12-2024
Plug In Hive allows customers to choose the Home Delivery option and pay for it but when I go to print the label it won't give me that option. I see this particular customer is shipping to a suite which is probably the reason I can't ship it Home Del...
08-09-2024
Seems like we did look into doing this but you cannot set up a maximum weight, only minimum weight which is nuts. I'll read the information that you sent.
08-07-2024
We currently have a free shipping code set up for orders over $150 but would like to have a weight limit on it. Is this possible?
Thanks for replying. Yes a representative contacted me and walked me through the process. However I find this app not so simple to navigate, though I do understand it. Within Shopify when using USPS or UPS all we have to do is select the items in the...
Does anyone use Plug In Hive for FedEx shipping?There are 4 different items to this order but it will be too heavy to ship as a whole. I need to split it into 2 boxes. The "split" option doesn't work.I tried the "edit" option which split the order BU...
07-30-2024
Thanks for that suggestion.
07-30-2024
We will have an item online for a month or 2 years and all of the sudden it just isn't showing up any longer. We end up going back into the product and reset things to get it to come on again. Once we set an item up we make sure it's online and where...
