Nov 17, 2020
We've been using Shopify for about 2-3 years. We have always used UPS and USPS but have recently added FedEx using PlugInHive. We've run into a few snags. For one we cannot see FedEx listed but the ...
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User Activity
08-13-2024
Is this what it should be set on instead?
08-13-2024
I'm lookingHere's what we have set up currently.
08-12-2024
We need it set up as a code to keep people from getting free shipping and a discount on top of it. There should be a way to put a weight limit on the free shipping.
08-12-2024
Plug In Hive allows customers to choose the Home Delivery option and pay for it but when I go to print the label it won't give me that option. I see this particular customer is shipping to a suite which is probably the reason I can't ship it Home Del...
08-09-2024
Seems like we did look into doing this but you cannot set up a maximum weight, only minimum weight which is nuts. I'll read the information that you sent.
08-07-2024
We currently have a free shipping code set up for orders over $150 but would like to have a weight limit on it. Is this possible?
Thanks for replying. Yes a representative contacted me and walked me through the process. However I find this app not so simple to navigate, though I do understand it. Within Shopify when using USPS or UPS all we have to do is select the items in the...
Does anyone use Plug In Hive for FedEx shipping?There are 4 different items to this order but it will be too heavy to ship as a whole. I need to split it into 2 boxes. The "split" option doesn't work.I tried the "edit" option which split the order BU...
07-30-2024
Thanks for that suggestion.
07-30-2024
We will have an item online for a month or 2 years and all of the sudden it just isn't showing up any longer. We end up going back into the product and reset things to get it to come on again. Once we set an item up we make sure it's online and where...
07-25-2024
We've had our website running for more than 5 years. In the last couple of years we noticed from time to time that a product has quit selling. When we go to see why the product is no longer on the website but is still active in our inventory. I've he...
07-24-2024
We sell many different sized items anywhere from a lip balm to an air fryer. Our "sample box" is set at a 12x12x12 because of the post office cubic rates. For the most part if I sell one type of item the program gets the box size pretty close. BUT if...
07-22-2024
What happens if we turn this off/ delete? Will people still be able to use a Free shipping code?
07-22-2024
We have tried both of these and it still allows customers to get free shipping and use a discount code. We first offered automatic free shipping over $150. Then noticed that people were using both so wenow have it set up for free shipping over $150 a...
07-22-2024
We are still having issues with free shipping and discount codes. We do NOT want people to get both free shipping and use a discount code for a percentage off. We tried putting in a code for the free shipping thinking that since we have the site set ...