Hi, it seems our store is no longer displaying the mobile friendly view anymore, when users access our website via a mobile device they are presented with the PC friendly version. We are using the Pipeline theme and have not made any changes to the t...

The issue is still not resolved and the work-around is pathetic. If we wanted our cross border customers to check out in the store's local currency, we would not have used Shopify markets in the first place!

anyone from Shopify shed any light on these questions?

Hi (1) I have setup multiple 3rd party domains so that I can geo-target different countries and regions. However I am not able to target an entire region, and I can only target individual countries. For example, I have setup the eu.example.com sub-do...

Could I please have someone from Shopify take a look at my case? I have further spoken to the customer who has spoken to their bank and the bank is saying they did not initiate the chargeback and that it is likely either shopify or Mastercard initiat...

HiI had a customer initiated chargeback and followed the process by (1) providing evidence of the purchase order, (2) providing evidence of the delivery, showing that the item has been delivered and (3) contacted the customer and received confirmatio...

HiI received an email today claiming to be from Shopify thanking me for signing up to Shopify payments and asking me to confirm my identity, the strange thing is that I have been using Shopify payments for 6 months now. This is the email snapshot,  H...