Hi, there!   Karlie here from the Shopify Guru Team! I've gone through and read your forum post and I think I can provide you with some tips and suggestions that could help you with your new storefront. First of all, I think the business plan you have is so exciting. Combining a meal prep website with a fit apparel and accessories storefront is a great combination.    Let's start with addressing the issue you were having with your email subscribers; there are people that create spambots that would "sign up" for email marketing or an email subscription to different online stores. I can definitely see why one would be concerned about spambots as your online store statistics and data can be impacted by the false information that the spambot would automatically enter. Plenty of online stores have had experience with spambots, but there are some ways to prevent them from effecting your email marketing. There is a really great guide and information doc created by MailChimp that I would highly recommend going through, be sure to check that guide out, here!   I've also taken a look at your storefront and there are some slight adjustments that I would recommend making that could potentially boost your traffic and conversion. At first glance I can see that quite a lot of the graphics and product images are either stock photos or are provided by a dropshipping vendor. I would recommend getting your own product photographs and website graphics created - this would strengthen the trust between merchant and customer while also providing a more professional aesthetic to your website. My rule of thumb when it comes to product images would be to be consistent. Your product images should be high enough in resolution so that they don't look blurry or pixelated, they should all have the same formatting (square or rectangle) and they should all be on a solid coloured background (think white, grey, or black with no graphics or text).    I do think you're doing a very good job at your website design, so there aren't many changes I would suggest making as your website already looks great! However, I would focus on narrowing down the amount of content on your homepage. Keep in mind that your customers will know to go through to your Apparel Collection or Catalog pages out of instinct, so you don't need to showcase many products on the homepage. I would suggest narrowing it down to 3-4 products showcased on the homepage as well as removing the 'Most Popular Item's' list near the footer.   I would like to leave you with a few fantastic resources that are well worth a read through. These resources can help you with conversion testing, driving sales and improving traffic. Be sure to check out;  The Beginner's Guide to Conversion Rate Optimization 9 Elements You Need to Conversion Test 4 Checkout Conversion Killers That Drive Your Buyers Away How to Write Meta Descriptions that Drive Traffic and Conversions   I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   Karlie Shopify Guru support@shopify.com ... View more

Hello, Nathan!   Karlie here from the Shopify Guru Team! There are a few themes that come to mind that would allow you to have different filters for your collections so that your customers could sort through the product depending on the collection or filter rule. Be sure to look into the themes: Vantage Empire Kingdom Pacific Split Another option you could consider would be to use an app that would provide the functionality you're looking for. You could use an app like; Product Filter & Search, Smart Product Filter & Search, Product Lookup Form or Search & Filters if you're wanting to use your current theme and just integrate an app to have that filter feature.  The last alternative would be to manually filter your collections by adjusting your theme coding. This guide has some really helpful step by step instructions on how to adjust your theme coding to enable the feature you're looking to have on your storefront.    I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   Karlie Shopify Guru support@shopify.com ... View more

Hi, there!   Karlie here from the Shopify Guru Team! I've taken a look through your storefront and I have a few suggestions and some feedback that I would like to share with you, but let's start with all of the positives! My first thought when viewing your storefront is that it looks very professional, clean and is easy to navigate - these aspects can be very beneficial when driving traffic and getting new or repeat customers. Not only is your theme aesthetically pleasing, but so is your logo. The white background and crisp bold font go nicely with your product images and do make them stand out. There is a nice contrast on your homepage.  I do see that you have some products in the same genre, but I would like to see more of a focus for your brand. Having too many different products can make your store look congested and can be overwhelming to a first time customer. Finding a product niche would be your best bet to overcome this type of issue. There are a few blog articles that I would suggest taking a read through; How to Find a Product Online: The Definitive Guide, How to Use Niche Marketing to Build a Business from the Ground Up and Niche Products: How to find Profitable, In-demand Products to sell.   Although I do like the contrast of your product images with your theme template - I do think that your product images could use some finessing. When it comes to product images, you want to keep it simple. You would want your product images to be consistent through and through, this means keeping the formatting of all your products the same. For example, you want to have your products shot on a solid coloured background with no text or distracting components; like a solid white, grey or black background. Keep your products the same shape and size; square or rectangle looks the best. Make sure your product images are higher in resolution so the customer can clearly see the product they're interested in, you don't want a pixelated or blurry photograph.  Keeping with the theme of products, let's touch on your product descriptions. I think it's important to have simple product descriptions, but you also want to give the customer enough information to keep them interested in the product. I've noticed that some of your product descriptions are simply just; " Material :  Poylester; PU; Cotton;" - it's important to breakdown what the product is for your customer. For example, your 'Leather Jacket | for MEN' could have more of a description like; "Light weight polyester/cotton blend and leather jacket. Unique design style. This is the perfect jacket for a light fall day."  Some questions to ask yourself when creating your product descriptions would be; What is the product made of? What style is the product? Can you wear the product in all seasons of the year?    As I scroll down your homepage I can see some standard homepage components missing. This is an easy fix! What I would suggest looking into is adjusting your 'Contact Us' page and your 'About Us' page. The contact page of every website is very important. Not only does the contact page show your customers that you're open to questions, but it also strengthens merchant to customer trust. To make it easier and clearer for customers to contact you, you can add in a contact form for your 'Contact Us' page by following our handy guide, here! Having an 'About Us' page is an excellent way to build your brand and to show that your invested in providing your customers with great service. Check out The Untapped Potential of About Us Pages (And How to Write Your Own) for some guidance on the best way to form your 'About Us' page.    At the very bottom of your page I can see a 'Liquid error: Could not find asset snippets/gtranslate.liquid' error message. If you're not too sure how to remove this then I would suggest double checking any apps you had added to your storefront or even checking your theme. If you have a Shopify Supported theme, then be sure to reach out to Shopify Support and we can look into this for you. If you're using a third party theme, then you can reach out to your theme developer to inquire about this error message.  I would love to leave you with some marketing resources to help you when driving conversion. Take a read through these few blog articles that I think could be very beneficial to your store; The Beginner's Guide to Conversion Rate Optimization, 9 Elements You Need to Conversion Test and Product Page Tune-Up: 9 Timeless Ways to Increase Conversions.   I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   Karlie Shopify Guru support@shopify.com ... View more

Hello, there! Karlie here from the Shopify Guru Team! I've taken a look at your cart page and I would be happy to share my thoughts with you.    At first glance the cart page looks very professional and clean. I think the amount of details and functionality that you have included in the slide-out cart is amazing and would be very beneficial for other merchants and their customers. In particular, the discount function is quite impressive and as an online shopper myself - I can appreciate the amount of information added. I also think that having such a detailed cart page would stop your customers from having to go back to search through the website for discounts or to compare, which should result in steadier conversions. Overall I think this is a great accomplishment and it looks great.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, there!   Karlie here from the Shopify Guru Team! Great question! This all depends on who you are dropshipping from. There are quite a few apps in the Shopify App Store that would allow you to do things such as importing products, keeping track of orders, and shipment. Depending on your dropshipper, you may have some luck finding an integrated app in the Shopify App Store, here! Another alternative would be to speak to your vendor or dropshipper to get some assistance on setting up third party fulfillment with Shopify. Third party fulfillment would allow you to integrate your vendor with your Shopify Admin and have your vendor fulfill and ship off orders for your customers. Take a look at our excellent help guide which I would highly suggest walking through if you're wanting to set up third party fulfillment with your vendor.    If you haven't chosen your dropshipping vendor yet, then be sure you read through our Ultimate Guide to Dropshipping  to make sure you have all of your basis covered to start. You could also consider looking into using Oberlo. Oberlo is an app that works through the Shopify admin to allow you to not only import products from Oberlo inventory, but it would also provide an integration when fulfilling and sending out orders to your customers. You can check out Oberlo, here!    I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hey, there! Karlie here from the Shopify Guru Team! I've done some research for you to find a solution for the importing issue you're having - but I'm afraid that I didn't find an app that can specifically do exactly what you're needing from it, when it comes to cost of product and shipping costs. Our Oberlo team has been looking into this type of functionality as well and it is on our Oberlo team's short list of things to come in the future, however I wouldn't be able to give any ETA about this feature change.  Since there is no one app that can do all of these specific functions for you, I would actually suggest reaching out to a Shopify Experts. Shopify Experts are developers, designers, marketers and photographers who can help you with certain aspects of your store. It could be beneficial to reach out to a Shopify Expert who could potentially create an app for you that would cover these basis. Be sure to check out our amazing Shopify Experts, here if you're curious. I understand that you're looking to import your AliExpress costs, you could use an app like AliExpress Dropshipping or Oberlo to import your products and product information, but then you would need to manually adjust your product details from your Shopify Admin. Shopify has recently made a change that would allow you to add in 'cost per item' into your product pages of your Shopify admin. This feature would allow you to input and keep track of  the price that you paid the vendor, excluding taxes, shipping, or other costs. If you're interested, you can check out more about the 'cost per item' function of the Shopify Admin, here!    I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Gustima!   Karlie here from the Shopify Guru Team! I've gone ahead and taken a look at your storefront. I think I have spotted some aspects that could be halting your sales or driving your customers away. I have some suggestions and feedback that I think could help you with the issue you're having with your sales.    At first glance, your storefront looks to be a dropshipping website. This isn't something to be ashamed of, but you should think about making your storefront stand out and really build your brand. Taking a read through our  Key Elements of Success  when running a drop shipping store is a great place to start - this guide is going to help you make sure you've covered every aspect when creating your dropshipping business. I would strongly suggest reading through our  Ultimate Guide to Dropshipping  as well to help you get started with marketing and SEO, adjusting your storefront and admin and helping you along the way to become a successful dropshipping business.    Next, you want to focus on your products. I can see that your shop offers a wide variety of products which can be intimidating to customers. Offering too much of a large variety before building your customer base can detract customers and ultimately cause a strain on sales and visitors. Try focusing on one type of product to sell. A product that would be profitable, unique to a customer market and something that will drive conversion. You will want to focus on a niche, which is why I'm going to recommend following along with our blog post;  Niche Products: How to Find Profitable, In-Demand Products to Sell  to help you with narrowing down your product selection.   Product pages; just as you want to find a unique profitable niche for your products you’ll want to make sure that your product pages, titles and descriptions are unique as well. You want to focus on having just enough description so that your customers are aware of what they’re purchasing, so that they know what they’re looking at right away and so that they feel comfortable enough to go through with their purchase. I would suggest narrowing down your product titles, for example; for your product, ‘ 2018 Fashion Women Skinny Trouser Vertical Striped Pants Women Long Ladies Bowknot Tie High Waist Pencil Pants Trouser Summer  ‘ you could simply call these, ’Striped High Waisted Pencil Trousers.’ This new title tells your customer exactly what they’re looking at so that they can quickly click through to investigate the product more.   Your product descriptions could be narrowed down as well. Try customizing these descriptions to give your products and website more character. Using the same example product, you could change your product description to something like, ‘Striped pencil trousers with a cute bowknot tie at the waist. Perfect ankle length fit and made with a spandex, acrylic and polyester blend.’   Keeping on the same theme of simplicity, I would suggest keeping your homepage less congested by only featuring products that are best sellers or that need some attention. Your homepage is meant to draw customers in and having so many products and information listed on the main page can be overwhelming and can drive customers away. Because you already have your ‘Women’ and ‘Men’ catalog pages you can focus on 5-6 featured products on your homepage to give your customers that sneak peak of what’s expected before they click on to your catalog collections.   I can see that you have quite a bit of information listed in your 'About Us' page. Instead of terms of service, your ‘About Us’ page is better fit to give your customers a glimpse of who you are as a brand. Having a terms of service or policy page is excellent and needed, but your ‘About Us’ page should be a separate descriptive page. You’ll want to make your ‘About Us’ page fun, customized and personalized to show your customers who you are. If you’re looking for some guidance on how to achieve the ultimate persuasive and descriptive ‘About Us’ page, be sure to take a read through our blog post;  The Untapped Potential of About Us Pages (And How to Write Your Own) .    Your Contact Page is lacking some direct contact information for your customers to get in touch with you. It’s important to open up discussion and to accept questions when having a customer base, this builds trust between the merchant and customer and keeps customers coming back. My advice would be to add in a contact form to your ‘Contact Us’ page so that customers can reach out to you at any point. You can see how to create a contact form by using our handy guide,  here ! Some of your footer links do not send you to the correct place. You would want to walk through each of these pages to see if your URLs are correctly linking your customers to the correct page. For example, your ‘Social Feed’ link currently directs your customers to your catalog page. Having a social media feed is a great marketing tool and something that I highly suggest adding into your storefront. Check out  Flow‑Flow Social Feed App  and  Instagram Facebook Social Feed  apps to integrate a social media feed into your storefront.   I would like to leave you with an excellent guide to help you with the layout of your storefront. The  Building a Beautiful Online Store: 15 Design Experts Share Their Tips and Advice  blog post is an excellent read with some awesome tips and advice to help you build your storefront.    I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com   ... View more

Hey, there!  Karlie here from the Shopify Guru Team! Although I cannot give you any suggestions for stores that are using local delivery or store pickup - you can check out our Shopify Success Stores website for a list of storefronts that fall under the 'Food and Beverage' category, here!  If you're looking for ideas about how you can incorporate local delivery and store pickup to your own online storefront then I do have some options that you can check out.  With the Shopify Admin you have the ability to set your own shipping rates by weight or price based rules. Using the built-in shipping rate method may not work for local delivery as you wouldn't be able to specify cities or exact locations, because of that I would suggest using an app that can integrate that function for you. I would recommend looking into the apps; Local Delivery, Store Pickup + Delivery, Globo Store Locator + Pickup or even Advanced Shipping Rules (if you're wanting to simply specify custom shipping rates and rules.)  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, there!  Karlie here from the Shopify Guru Team! I've taken a look at your post and I have some apps in mind that could help you with the functionality you're looking for. What I would suggest you do is use an app like, Teelaunch or Printful to create apparel and then I would suggest using an app that would allow you to have multiple sellers to create products and collect commission. Specifically, I would recommend looking into the apps: Multi Vendor Marketplace Multi-vendor Marketplace Multi Seller Marketplace As for sales, you could simply use the reporting feature from your Shopify Admin. To access the reporting features available to you, you would head into your Shopify Admin> Anayltics section. Using our guide would be a great resource to help you navigate through your reports and storefront analytics.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hey, Chris!  Karlie here from the Shopify Guru Team! A lot of the time merchants would mark up their shipping rates to account for any additional fees, but there is actually an app that I think could work for you. If you check out the app, Order & Product Fees, it actually works by allowing you to set a certain fee by product rules.  Another alternative would be to contact our Shopify Experts to see if they can do some custom coding for you to create this type of functionality for you and your customers. The Shopify Experts are developers, marketers, designers and photographers that you can hire to help you with certain aspects of your storefront.  Although Shopify doesn't currently have this type of functionality built into the admin, I can see how it would be beneficial so I would be happy to bring this feedback up to our team for you.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Robert!  Karlie here from the Shopify Guru Team! Although the set up you have shown above may be achievable with some custom coding, you would need to inquire with a Shopify Expert to see if this type of customization could be done on your storefront. Shopify Experts are developers, designers, marketers and photographers that you can hire to help you with aspects of your business. You can check out our Shopify Experts, here! I may have found a couple of work-arounds that could help you have a similar type of functionality on your storefront. My first recommendation would be to use our guide to manually adjust your storefront to allow your customers to filter through your products. You can enable sorting by price, alphabetically, by date and with best sellers by using this method.  There are also quite a few apps in the Shopify App Store that might work for you. You could look into apps that would allow you to apply filters to your product and collection pages. I have a few in mind that I would recommend checking out; Smart Product Filter, Product Filter & Search and Filter Cat.  You could also use an app that would help you add a pricing chart or table to your storefront, if that's what you're looking for. If so, you can check out Product + Packages Price Table and Elfsight Pricing Table.  I understand that these methods aren't exactly what you've been looking for - so I would be happy to send this feedback along to the appropriate team here at Shopify for you. I hope that this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Stefan!  Karlie here from the Shopify Guru Team! Currently 2Checkout is an external payment gateway - which means that it would open up another window for your customer to put through their transaction. Because 2Checkout is a third party payment gateway, you may want to reach out to 2Checkout support to inquire about any changes with their gateway integration. If you're interested you can check out all of the payment gateways available by your location here!  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Arezou!  Karlie here from the Shopify Guru Team! I would be happy to offer you some instructions that will hopefully help with the issues you're experiencing.  If you're having issues reaching out to Shopify Support because you can't log into your account to access our Guru team, then you would simply want to click on, 'I am not using Shopify' from the contact support page and continue the prompts from there. To reset your password for your Shopify Admin, you would want to use the password reset page by heading to your Shopify login page > Click on 'Forgot?' in the password field. You would want to enter in the email that you had used to create your Shopify account with and then click 'Email instructions.' What will happen is you will recieve an email from Shopify to reset your password by clicking on the link in the email.  I would be happy to reach out to you via email so that we can address your password reset as well. What I will do is send you an email in the near future and be sure to get back to me with any questions you have.  I hope this helps, but if you have any further questions - be sure to ask here and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, there!  Karlie here from the Shopify Guru Team! That is a great question! Currently the output date of the packing slip cannot be changed into a different language, but not to worry, there is a workaround that can be applied.  Although the language of the output date cannot be changed, you could change the formatting of the date so that the date would include numbers instead of words. For example, if the date is December 31st, 2018 then you could change the date to 2018-12-31, which would eliminate the english phrasing.  To do this you would need to head to your Shopify Admin> Settings> Shipping> and you would want to click 'Edit' under the 'Packing slips' section. From here, you'll want to change the coding for your dates to look something like this;  date: "%a, %b %d, %y" As an example, if you're changing your article published at date, then you would adjust your coding to look like this:  {{ article.published_at | date: "%a, %b %d, %y" }} For reference you can always double check our packing slips documentation and our additional filters guide to adjusting coding within your Shopify Admin.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Austin!  Karlie here from the Shopify Guru Team! I would be happy to take a walk through your website and offer you any feedback that I think could help with aesethetics and conversion. My first opinion of your storefront is that it looks very professional, gives off a very positive vibe as well as having every detail of a storefront taken care of. Although I think your storefront is very close to be perfect, there are a few minor details that I would recommend taking a look at that could improve the aesthetics of your website.  When I access your homepage, the first aspect I see is the slideshow. Your slideshow images match the look and feel of your website very well, but I do have some feedback about the images you are using. I have noticed that your third slide actually blocks your website navigation and logo - which makes it harder for your customer to navigate your website or click on to purchase products. Along with the third slide, I find the resolution isn't where it should be with the other two slides - some of the images are blurry which takes away from the professional feel that you would be looking for in an online storefront. The animation of your slideshow image transition can be a bit overwhelming as well. I would recommend changing the transition in between the slides to something more basic - like a fade-in transition without a zoom. Since the images are already pretty stylized, toning down the animation of the slides will clean up and create a more professional feel. When I scroll down through your homepage, I notice that there is a odd number of products featured near the bottom the page. Just to clean this up and create consistency with your website, I would actually narrow down the featured products to 4 or 5 different items that should be displayed in the same row. Because customers have the ability to see all of your products in your catalog or by using the 'View All Products' button, it isn't necessary for all of your products to be displayed on the first page of your storefront. I would even recommend removing the featured products and instead keep the 'Shop our Looks' section instead - as it is very aestheticly pleasing and it allows your customers to feel involved.  The rest of your storefront is great, you cover every aspect that a storefront needs to have and I think you've done so very well. However, when I scroll to the very bottom of your page - I can see that you have the ' Theme by Maestrooo | Powered by Shopify' message. Some merchants like to remove this message to build up their own brand more and to keep the storefront clean. You could look into removing this message, but it is completely up to you.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hey, Nicole!  Karlie here from the Shopify Guru Team! Although the type of functionality you're looking for with applying discounts to shipping isn't available in Shopify yet, I would be happy to offer you some workarounds that could work for you.  My first suggestion would be to use an app that would allow you to set specific shipping rates and rules to your shop. I had Advanced Shipping Rules or Better Shipping in mind - which would allow you to set rules for your shipping depending on different aspects of your website. If you were to use this method, you wouldn't have discount codes for shipping, but instead automatic discounted shipping rates that you would set up by using the app. Another option would be to use the Discount section of your Shopify Admin to create percentage or price based discounts on your products. I know this isn't exactly what you're looking for, but you can still give the customer a percentage off of their products instead of shipping. If you're interested, be sure to check out our Discount Guide for more information on how to use the Discounts section of your Shopify Admin.   I understand that the feature you're looking for isn't available within the Shopify Admin, so I would be glad to bring this up to the appropriate team here for you so we can look into making Shopify a better platform for future merchants.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Robert!  Karlie here from the Shopify Guru Team! I would be happy to look into this for you to see if we can find the culprit that could be causing your POS app to be slower than usual. The first aspect I would recommend ruling out would be app updates. You want to make sure that your POS app and your device is up to date so that the functionality can run at full speed. We have a really great guide that I would recommend checking out that will show you how to make sure your app is up to date, be sure to check it out here.   If you find that you've updated your app and you're still seeing the issue with slow speed, let me know here so I can look into your store for you and get back to you via email.  Karlie Shopify Guru support@shopify.com ... View more

Hey, there!  Karlie here from the Shopify Guru Team! Currently, there isn't a way to manage your image files from your Shopify Admin by sorting or organizing - but I can definitely see how this type of functionality would be beneficial for Shopify merchants. I would be happy to pass this feedback along to the appropriate team here for you so that we can help improve the Shopify platform for future merchants.  Although there isn't an organizing system for image files already in place within Shopify, I would be happy to share some ideas that could potentially be work-arounds for the functionality you're looking to achieve. Because you had mentioned the use of an app in your post, I thought I would mention the app, Image Manager. Image Manager wasn't created purely for organizing images, but you do have the ability to sort and filter through your images by using Image Manager.  With Image Manager, you can also bulk upload images, drag and drop images to product and variants as well as filter products.  Another option would be to export your products to CSV files. Exporting your products via CSV file would allow you to view all of your product information, including image file URLs in a spreadsheet format - which you could use to manually sort that information. If you're interested in this method, you can check out how to upload files to your website by using our handy doc and then you can review how to use CSV files, here! I understand that this isn't exactly what you're looking for, but I hope this helps provide some sort of work-around for you. If you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, there!  Karlie here from the Shopify Guru Team! There are quite a few payment gateways available for merchants to use when selling from Ukraine. Of course, you can always use our Shopify Guide as a reference when trying to find a payment gateway that would work for you, but I would be happy to share a list of gateways for Ukraine merchants with you here. If you're interested, you can look into using the gateways; 2Checkout Alipay Global BitPay Coinbase Commerce GoCoin PayPal Express Checkout PUT IT ON LAY-BUY Skrill I understand that you're wanting to accept Mastercard, Visa and American Express from your customers and that you've already looked into using 2Checkout. Currently, Shopify Payments isn't available to use in Ukraine - but I would be happy to pass that feedback along to the appropriate team here for you.  I've done some digging for you and it looks like Skrill, PayPal Express Checkout and PUT IT ON LAY-BUY would allow you to accept credit card payments in some form. Skrill works as a normal payment gateway which would allow your customers to put through payments from your checkout. PayPal Express works by allowing customers to pay by using their PayPal login and PayPal account - the customer's PayPal account can be connected to a credit card from within the PayPal dashboard. PUT IT ON LAY-BUY, although offering a unique checkout experience - would also allow you to accept different credit card methods.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hey, there!  Karlie here from the Shopify Guru Team! I would be happy to help with some suggestions regarding your shop and some advice about marketing! My first opinion of your website is that while the graphics and text are very professional, I do find the homepage to be a little congested. It can be overwhelming when a customer visits your store for the first time, there is a lot to look at. I would recommend removing some of the animated features of your website to begin, such as the pop-up window when you first enter the site, the 'Get Discount' tab at the bottom of the page or the pop-up window that appears when scrolling.  To stay on the page of keeping your storefront professional and clean; I would recommend looking into the colour scheme that you're using. Sometimes colours that clash can make a website look more busy than it is. There are a couple of blog articles that I would recommend checking out to help you with colour schemes and fonts. Be sure to check out; Customizing Your Shopify Theme: How to Use Images, Colors, and Fonts and Building a Beautiful Online Store: 15 Design Experts Share Their Tips and Advice. Try to keep the amount of products shown on your homepage limited, after all; that's what your catalog or collections page are for. Focusing on a set of featured collections would give the customer a glimpse into your catalog and would keep the customer looking for more.  For aesthetic purposes, having your logo on more pages than just your homepage will not only create a more pleasing look, but it will also remind the customer of who they are purchasing from. I think your logo is fantastic, it's clean and easy to read - but I would suggest showcasing your logo on other pages of your website as well.  When it comes to marketing, the one aspect that I always suggest starting out with is SEO. SEO is search engine optimization and it helps customers find your website and products when browsing the web. I would recommend getting started with SEO by first taking a read through our SEO and Shopify doc as well as checking out our Ecommerce SEO 101 Video Series. Marketing and advertising on social media is a great way to grab customers and improve conversion. I can see that you already have an Instagram page set up on your homepage - I would recommend setting up other social media pages, like Facebook or Twitter, for your shop aswell. The majority of online customers are on social media, so making your page accessible on different platforms is important. Once you've set up your social media pages, you can look into different marketing strategies in that market. I would suggest checking out; 17 Social Media Marketing Strategies to Grow Your Online Sales, How to Create a Social Media Marketing Strategy: A Beginner's Guide and Instagram Tools: 20 Essential Apps for Social Media Management in 2018. Last, but not least, I would suggest reading through some of the resources that we have to help you with conversion and sales. Specifically, The Beginner's Guide to Conversion Rate Optimization and 4 Checkout Conversion Killers That Drive Your Buyers Away. I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Wilhelm!  Karlie here from the Shopify Guru Team! You are correct in knowing that there is only a certain amount of information included when exporting gift card data. However, I do have a couple of different workarounds that could work for the functionality you're looking for.  Your first option would be to export your order data and gift card data, then cross-check the information and go through manually to sort the data. You could export the product information by using our CSV method and then you would need to do the same with your order data by following this guide. Another option for you would be to look into an app. You would want an app that would export data from your shop with more details than a Shopify CSV. There are a few apps in mind that I would recommend checking out. Be sure to look into the apps; Xporter Data, Data Export, Exportify, EXPORT OrderPro and Exportable. You might have some luck with Better Reports as well, which allows you to check out detailed reports of your store data that you can customize.  I do see how this information could be beneficial as well, so I will be sure to send this feedback up to the appropriate team here at Shopify so that we can help improve the Shopify platform for future merchants.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Ninthony!  Karlie here from the Shopify Guru Team! Great question! Currently there isn't a way to stop the search function from showing search results as you type in what you're searching for. However, I can definitely see how this type of functionality could be frustrating when doing searches. I would be happy to bring this up to the appropriate team at Shopify for you! We are always looking for ways to make the Shopify platform better for future merchants!  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Michelle!  Karlie here from the Shopify Guru Team! That's a great question and it all depends on what type of information you want to gather from your customers. There are a few different options that you could consider!  Your first option would be to collect information from your cart page by manually enabling cart attributes. Cart attributes would allow you to collect customer information in the forms of either text, dropdown menus, buttons, or checkboxes. This guide is a great place to start if you're looking to manually enable this type of functionality in your storefront. If you're interested in having customer accounts for your store to collect information and to be able to reach back out to your customers, then you can consider actually adding different fields to the registration forms that your customers would use to create their customer account with. Customer accounts would allow you to look back on a customer's identity, order history, current order status, your customers' details; like their physical address information, phone number and email. When a customer account is created, the information will be pre-filled from the stored information when they check out from your store. Be sure to read all about customer accounts in our handy guide and then you can use our help doc to walk you through each step to add different fields to your customer registration forms.  The Shopify App Store has a few selections for you when it comes to apps that would provide you with the type of functionality you're looking for. Specifically, I would recommend looking into the apps; Custom Fields Customer & Cart Attribute Advanced Registration Customer Fields I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hey, there!  Karlie here from the Shopify Guru Team! It sounds like you're looking to adjust your shipping settings! I would be happy to offer you some tips and resources to help you when customizing your shipping rates and zones.  There are a few different ways to offer your customers shipping. Your first step to setting up your shipping settings would be to follow our guide to understand different shipping settings and to come up with a shipping strategy for your shop.  When you set up shipping for your shop, you'll want to consider all of the different shipping options. There are quite a few different shipping options to consider: Free Shipping  Shipping by Weight  Shipping by Price  Shipping by Carrier  It sounds like you're looking for a way to set your shipping up to only ship to specific countries. If so, you would want to adjust your shipping zones in your Shopify Admin> Settings> Shipping section. This guide will show you how to set up your shipping zones. If you want to exclude a country from your shipping rates, then you would simply just not set up a shipping zone for that location.  Another option, if you're looking to really customize shipping per product - then you may want to look into an app. Specifically, I would recommend checking out the apps; Advanced Shipping Manager, Advanced Shipping Rules and Better Shipping! I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Cryril!  Karlie here from the Shopify Guru Team! I would be happy to offer you some feedback as well as some resources that can help with sale conversion. There are a few aesthetic changes you can make to your store which can help make your storefront look more professional and build customer-merchant trust. To begin; I really love what you're doing with your Instagram campaign - it's unique, in-style and it really gives your customer base an idea of who you are as a brand. I would like to see this style continued over to your storefront, whether that would be with the colour/tone of your images, text or overall feel. Condensing your products on your homepage and focusing more on a set of featured products and building the personality of your brand should help draw customers in. You can do this by simply removing some of the product collections on the homepage and adding in more life-style photography, sliders, or even your social media feed as well. There is quite a variety of apps in the Shopify App Store that could help provide you with a social media feed, such as; Instafeed, Instagram Feed & Gallery and Instagram ‑ Instagram feeds GF.  There is a sense of consistency with your champaign and I think it's important to bring that same feeling to your product pages. Your product pages hold enough information for the customer to get an idea of what they're purchasing, but I would like to see your product images match with your brand more. If you're struggling with your product images, there's a rule of thumb to follow: you would want to make sure that your product images are shot on a solid coloured background (white, grey and black are safe bets), have your product images be in the same format (square or rectangle) and have the same resolution so that they are all clear enough for your customers. I enjoy the font you're using for your logo, but be sure to consider using a simpler, more basic font for your product descriptions, buttons, and product titles. You'll want to consider using a font that is more legible so that a variety of customers can easily navigate through your storefront.  To help build customer to merchant trust, you could think about customizing your 'About Us' page and your 'Contact Us' page so that they are more detailed and user-friendly. We have a really great guide on how to create your 'About Us' page that I would recommend taking a read through, be sure to check out; The Untapped Potential of About Us Pages (And How to Write Your Own). You could also look into adding a contact form on your 'Contact Us' page to make it easier for your customers to submit their questions to you. This guide can help walk you through adding in a contact form step by step of the way.  When it comes to marketing, you're going to want to have your SEO covered. SEO is search engine optimization and it would help customers to find your website and products when browsing the web. If you have already gone through and optimized your product names, meta descriptions and added alt text to your images, then you might want to consider how link-backs to your store can boost your search rating. Blogging, podcasting, social media posts can also be a long-game approach to building a following and drawing traffic - which will help boost ranking as well. There are a couple of really great resources that can help you with SEO. Specifically I would recommend getting started with our SEO doc and then going through: What Can I Do to Help My Store Rank in Search Engines? and The Beginner's Guide To Keyword Research For Ecommerce. Be sure to check out all of the SEO apps in the Shopify App Store as well, if you're finding that you need some assistance with search engine optimization.  How do you find you're doing conversion-wise? Have you had any sales since you had launched your store? When it comes to building up your conversion ratings, I would recommend reading through Product Page Tune-Up: 9 Timeless Ways to Increase Conversions and The Beginner's Guide to Conversion Rate Optimization to help you try to narrow down what you can improve upon with your storefront.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, Simon!  Karlie here from the Shopify Guru Team! Just to clarify, you're wanting to have your 'Makeup' collection on the main page be a button that would lead to the URL of a feature of subset collections page? If so we have an excellent help guide that you could use to build a page of subset collections. Creating a page of subset collections wouldn't solve the issue of having your 'Makeup' collection on your homepage be a button that would lead to the URL of a feature of subset collections page, this is something that you could either ask a Shopify Expert about or we could even take a look at your theme to see if our theme team can create that page for you. Let me know which route you would like to take and we can go from there! If you're wanting to create your subset collection page yourself and then hire a Shopify Expert to adjust the URL on your homepage, then you can follow the step by step instructions to create the subset collection page on your own: Your first step in creating your subset collections page is to create a new page template. To do this you would want to head into your Shopify Admin and go to Online Store > Themes. You would then want to select the theme you're wanting to adjust and click on, Actions > Edit code. From here, you would want to head into the Templates section, which should be located under 'Layouts.' In the Templates section, you'll want to click on 'Add a new template.' Next, you will create a new template for page called list-collections. At the very bottom of the page.list-collections file, you would want to paste this GitHub code.  After creating your page template, you're going create a page for your subset collections. You can do this from your Shopify Admin and heading into your Online Store > Pages section. You will want to add a new page, be sure to enter a Title in the text box on that page. Just remember that you would need to use the same title for the menu that you'll create in the next steps. In the Template section of this page, you would want to assign your new template to the page by clicking on page.list-collections from the Template drop-down menu in the Template section > Save. What you would want to do now is create a navigation menu that controls what collections are shown on your storefront. Once again, you'll want to head into your Shopify admin > Online Store > Navigation > click to Add menu. You would want to give your new menu the same Title that you had given your page. If your page is called, 'Makeup' then you would title this menu, 'Makeup.'  You are going to want to customize that menu to have each collection that you want to feature by clicking on 'Add Menu item.' Make sure you're choosing collections from your store by clicking on Collections in the drop-down menu for the Link text box. When you're done, you can simply click on 'Save.' Keep in mind that you can always use our help guide if you're finding that you need some visuals and step by step instructions. I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hello, there!  Karlie here from the Shopify Guru Team! It’s great that you’re looking for feedback for your storefront - critique can be a really beneficial tool to help improve the over-all look and functionality of a store. I would be happy to share some of my findings with you in hopes that it will help you with your business. When viewing your storefront, I notice that your brand is really fun and playful. I love that feel, but I think you can go a little further with customizing your store. Your brand is fun, so why not play around with colours and themes. I would suggest going into our Shopify Theme Store and finding a theme that is just as fun as your brand. Don’t hesitate to play around with colours, and fonts. There are some excellent blog posts that I think could really help when customizing your storefront, be sure to take a read through; Customizing Your Shopify Theme: How to Use Images, Colors, and Fonts, Building a Beautiful Online Store: 15 Design Experts Share Their Tips and Advice and 5 Psychological Design Tactics that Make Brains Tick and Visitors Click.  I really like how lively your slideshow image is, but my suggestion would be to remove some of the text. The text overlay on the image is distracting and is harder to read. If you're looking to incorporate the illustrated cat from your slideshow image into your brand, then you could think about having other graphics with the cat display in different spots of your website. This change would give a sense of consistency to your website. Speaking on consistency, it would be great to see the same style of the products 'The Asteria Stars Choker' and 'The Infinity Gaia Earrings' carried across your entire product collection. The 'The Asteria Stars Choker' product image is really fun, the product is clearly visible and there is a contrast between the product and background image. I would also recommend making sure that if you're wanting to have a solid coloured background on your product images, then you would want to make sure that the background is totally solid - try to avoid wrinkles in cloth or any shadows.  Let's discuss your navigation menu at the top of the page; the navigation menu can be condensed by using a dropdown menu for your different collections. This guide will show you how to integrate drop down menus into your navigation menu by adjusting your settings in your Shopify Admin. It would be nice to see the playfulness of your website incoprorated into the titles of your menu items in your navigation bar. My recommendation would be to change 'Membership Welfare' to 'Become a Member!', 'Profile' to 'About Us' and 'FAQs' to simply 'FAQ.'  I can see that you have your Instagram URL written out in the about section at the bottom of your page. It would be great to see an Instagram feed where your customers can visually see your Instagram posts and be able to click through to follow you. You can add an Instagram feed to your page by using an app like; Instagram Feed by SketchThemes or Instagram Feed & Gallery.  I would be happy to keep discussing your business with you. What have you done this far when it comes to marketing or advertising your store? Looking forward to hearing back from you! Karlie Shopify Guru support@shopify.com ... View more

Hello, Lisa! Karlie here from the Shopify Guru Team! I would just like to add to Sunny's last post here. There are some alternative options which you can also take to provide you with the type of functionality that you're looking for. I would suggest looking into some apps that can help you achieve this goal!  My first recommendation would be to check out the app, Order Tagger. Order Tagger allows you to tag your orders automatically which you can then filter through or analyse the order data. Similar to Order Tagger, you can also take a look at Order Tagger by Omega which is an app that you can use to automatically tag your orders by certain conditions that you set.  Another option would be to check out the app, Order Desk. Order desk provides allows you to apply different rules to your orders to help with filtering, order data, and order management.  I hope this helps, but if you have any further questions - be sure to ask and either Sunny or I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more

Hey, there!  Karlie here from the Shopify Guru Team! It looks like you've just started to work on your storefront. Because you're just starting out, I thought it would be beneficial to give you some tips and advice about your next steps in store creation.  Since you're already set with your theme, you can begin to add products to your Shopify Admin. Do you already have products in stock or are you looking to find specific items to sell from a vendor? If you already have products in stock, then you can start adding your product details to your Shopify Admin: From your admin, you will want to choose 'Products' from the left side navigation menu. From your Products section, you would want to click on 'Add product'. You can now start entering in your product details such as the product name, pricing, shipping information, SKU etc., This guide will go over what details you should be adding to your product pages.   Your next step would be to set up your shipping section. Your shipping section would allow you to set up shipping rates and rules that would help calculate shipping rate costs for your customers at the checkout. There are a few different ways to offer different types of shipping rates. You could choose to do manual shipping rates which would allow you set weight based and price based rules for your products. For manual rates, be sure to check out our help guide. If you're thinking about using a carrier to ship out your products for you, then you may be interested in setting up carrier calculated shipping with Shopify as well.  There are a few different aspects of your shop that you would want to customize first before you start selling. Those aspects would be setting up your payment methods and choosing a payment gateway, adjusting your store taxes, and adding your shop policies - like your refund policy and terms or service. Taking a read through of this doc before customizing these aspects of your Shopify admin would be beneficial as it goes through the ins and outs of each of these store sections.  You can consider taking a read through of our General Checklist when getting started with store setup. The General Checklist can help walk you through different sections of your Shopify Admin and give you information to help with almost every aspect of your storefront to get your prepared to launch your shop.  Another great resource that I would suggest checking out are the Shopify webinars. Shopify webinars are step by step tutorial videos that will help walk you through different aspects of the Shopify platform, such as setting up your store! I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help! Karlie Shopify Guru support@shopify.com ... View more