Hello, @franknbeans !   Karlie here from the Shopify Guru Team! It sounds like you need some type of work-around to have the functionality you're looking for for your business. Have you looked into using any apps that would allow your customers to purchase a certain amount or a certain product and get something in return for free? These types of apps are usually called Buy X Get Y apps. I have a few of these apps in mind that could work for your business idea. Be sure to check out Ultimate Special Offers, Free Gifts by Secomapp, and Quantity Breaks & Discounts.    Another option for you would be to use a bundling app. A bundling app would allow you to group products together and sell those bundled products at a specific price. This app option would allow you to create a bundle with 1-10 items and a free queen marking included. For this type of app I would suggest looking into; Bundle Products, Bold Bundles and Bundler.    A manual work-around for this functionality would be to create custom bundles yourself by utilizing the variant options in your Shopify Admin. You could create a variant that is described as having multiple products included, you could set the price for that variant and make sure that you mention that the variant option includes a queen marking. You could then simply create a product called 'Queen Marking' for $1.50 per queen so that customers that aren't purchasing your manually made bundle could purchase the queen marking themselves. You can read more about how to create and edit variants, here!    I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!   ... View more

Thank you for sending that my way, @Mbikavu!    Can you tell me what section of the Shopify Admin you are seeing that message from? What exactly are you trying to achieve? Any links would be helpful!    ... View more

Hello, @Mbikavu!    Karlie here from the Shopify Guru Team! I'm happy to lend a hand, but I'm not too sure I understand your question - do you mind clarifying for me? Are you trying to add your collection to your navigation bar?   If so, you can do so by heading into your Shopify Admin. From your Shopify Admin you want to head to Online Store Sales Channel> Navigation. When you're in your Navigation section, you can start to adjust your navigation bars.  You want to click on the navigation menu that you want to edit from this page. If you're wanting to add your Collections in dropdown menus to your main menu, then you would select 'Main Menu' from this page and if you want to add your Collections to your footer menu, you would select the 'Footer Menu' option. Your menu items may have different titles depending on your theme or if you've done any customizations. From here, you will want to follow along with our step by step guide, here.    Dropdown menus are a way for you to showcase your individual collections in an organized way in your navigation bars. Setting up drop down menus will require a little bit of set up. Not to worry, we have a really great resource you can follow to help you out with instructions and visuals when building your dropdown menus. You can check out that resource, here!      Looking forward to hearing back from you!    ... View more

Hey, Joanne!   Karlie here from the Shopify Guru Team! I've taken a look through your storefront and I'm happy to offer you any feedback that I have. Before I start, what have you done so far with marketing? Have you made any sales recently?   My first impression of your website is that it's very clean and easy to navigate through. Although, I do find that you have most of your bases covered - your storefront could use a little bit of personalization. Personalizing your website or theme template can really strengthen your brand, attract new customers and persuade visitors to buy. You can start personalizing by changing up smaller aspects of your website, like your fonts and imagery.    It's important for your website to really stand out. Currently it feels more generic and I find it hard to know what company website I'm viewing as a first time visitor. What I would suggest you do is to add your logo to different aspects and pages of your website. This tells your customer where they're purchasing from and creates a more professional environment. You could even think about incorporating the specific shades of purple from your logo in other aspects of your website, like your fonts or buttons.    I have a few resources in mind that you could use to help you personalize your storefront. Be sure to take a read through; Homepage Design: What to Include, Customizing Your Shopify Theme: How to use images, colors and fonts and Building a Beautiful Online Store: 15 Design Experts Share Their Tips and Advice.   I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!   ... View more

Hey, there!   Karlie here from the Shopify Guru Team! I've gone ahead and taken a look through our Shopify App Store for you and I think I've found a few apps that could work for your business idea. I understand that you're trying to stay on budget, so keep in mind that some of the apps vary in price - but I'll be sure to list the free or more inexpensive options first.    If you're looking to do a giveaway on your storefront I would recommend looking into the following apps;  Instant Giveaway - free plan available Prizemojo - free  Fishbowl Prizes Email Capture - free plan available ViralSweep - free plan available Free Gifts by Secomapp  I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!   ... View more

Hey, there!   Karlie here from the Shopify Guru Team! I've taken a look through your storefront and I'm happy to share any suggestions with you that could help you strengthen your brand.    The first aspect of your website that I had a chance to navigate through is your homepage. My first impression was that you were off to a great start with your brand, but there are a few tweaks you could make to your storefront that should help you with customers and conversion. I noticed immediately that there are a lot of pop-ups and icons on your homepage. When there is too much for the customer to look at it, it can feel overwhelming and might actually push potential buyers away. Right now, the busyness lies within your quick slideshow transitions, the free shipping banner, the 1 customer added to the cart pop up, your live chat icon, the newsletter/discount pop-up window, the McAfee security icon, and your currency switcher. Try simply removing or narrowing down the amount of flashier pop-ups on your website which will help tone down some of the congestion on your homepage.    I would like to see you focus more on personalization of your brand. You can customize your storefront to match the vibe of your brand by looking into using different fonts, keeping your theme colors consistent and including your logo in other places than just at the top of your homepage. Customizing your storefront will strengthen you brand and it will create a more professional atmosphere for your customers and visitors. You can take a read through a couple of blog resources to help you get started with customizing your storefront, be sure to check out; The 4 Fundamentals of Ecommerce Store Design, Homepage Design 101: What to Include on the Front Page of Your Website and Customizing Your Shopify Theme: How to Use Images, Colors, and Fonts. Keeping on the topic of personalization, I see that your slideshow carousel images don’t really match the overall vibe I’m getting from your products or your brand. You can fix this by simply using different images for your slideshow. Try finding or taking images that match your brand’s message or follow the same look as the products that you offer.    Another way to strengthen your brand and build merchant-to-customer trust would be to create a really personalized and honest 'About Us' page. An 'About Us' page can make a lasting impression on customers who want to stay informed about the businesses they purchase from. Not only can an 'About Us' page tell your brand's story but it can also help your vistors and customer relate to you as a brand. Giving our The Untapped Potential of About Us Pages (And How to Write Your Own) blog post a read through would be a great starting point here.   When I navigate through your product pages I can see that you have some inconsistency when it comes to your collection page and individual product pages. It's important to keep your product pages looking similar to one another to create a more professional environment for your customers.    A good rule of thumb for your product images would be to have at least 1 product image taken on a solid coloured background (white, black or grey) and at least 1 model or lifestyle image per product. You will want to also make sure that you are formatting all of your images the same way. Try following these product image guidelines: no graphics or text on the product image all images follow the same size, resolution, format (square or rectangle) try to take your own product images instead of stock images or vendor images When it comes to advertising and marketing, an easier way and a more budget friendly option would be to advertise through social media. I understand that you've done some Facebook advertising, but you aren't seeing much traction so far. What you want to do is build a social media following and to show that social media evidence directly on your storefront. You can do this by interacting more with your customers through social media, by posting customer reviews and by showcasing that evidence on your homepage with a social media feed, like an Instagram feed. I have a few resources for you to check out when you're ready to focus on social media, be sure to read through; Posting on social media with Shopify, How to Create a Social Media Marketing Strategy: A Beginner's Guide, and our Marketing Analytics for Absolute Beginners.  I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!   ... View more

Hey, Joe!   Karlie here from the Shopify Guru Team! Great question! Deleting a collection wouldn't delete the products that you had added to the collection. It would simply remove the group that you had created with those products. Your product pages would still exist and can still be purchased from your customers. Deleting the collection would eliminate that collection from showing up on your storefront as well. But again, your products would still be active on your storefront.    If you're interested in learning more about collections, be sure to take a read through our collection guide, here!    I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!   ... View more

Hi, there!   Karlie here from the Shopify Guru Team! Are you looking to grab feedback from other community members? If so, you can share a preview of your storefront in a forum post by following this guide.   To share a preview of your storefront you will want to head into your Shopify Admin> Online Store  >  Themes. In your theme section , click on  Actions  on the theme you would like to share and then you can select  Preview . After that you can click Share Preview from the preview bar at the bottom of the page. A prompt will open that will include a shareable link. You would just simply copy and paste that link into a forums post where you would like to gather feedback from other forums users.    You could either share your theme preview with me here or you could create a new post in the Feedback On My Store section of the forums community. I hope this helps. If not, or if you have any further questions please let me know here and I can get back to you.    ... View more

Hey, there! Karlie here from the Shopify Guru Team! When first starting out with creating your business and finding a product to sell you're going to want to find a niche. There are plenty of online retailers, so you need to find something that sets your business apart from the crowd as well as something that is needed in a particular market.   You would want to start by doing some research. I would recommend looking into trending products, popular online retailers and even checking on social media to see what sort of trending tags are or what products people are purchasing. You can even check out some successful businesses that have used the Shopify platform to see what types of products are selling online these days.    Finding a niche or a set market may take some research on your end, but we do have some handy resources to help you find the product to sell. Be sure to take a read through; Niche Products: How to Find Profitable, In-Demand Products to Sell, Selecting a Product & Niche and Rev Up Your Revenues: 10 Trending Products to Sell in 2019.   Next, you will want to look into how to obtain these products to sell. If you're not carrying your own stock then you would want to look into using a vendor, wholesaler or a dropshipping company. Dropshipping is an interesting concept and something that you can start with a low budget, which makes dropshipping an amazing component to an online store. Choosing the dropshipping method works by allowing you to sell products supplied by a company, the company would then fulfil and ship your order out to your customers for you. If you're curious, you can read more about dropshipping in The Ultimate Guide to Dropshipping. I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!   ... View more

Hi, there! Karlie here from the Shopify Guru Team! When you start to add your products to your Shopify Admin, you will be able to add in information about your products in the 'Product Description' box of the product page. To add one of your books as a product, you would want to go into your Shopify Admin and find  the  Products  section  >   All products .  From the   Products   page you will want to click  ' Add product.' You can then start adding in your product information, like the book title along with any additional details. The product description box uses the rich text editor to allow you to customize the text content you're adding in. You can check out how to use the rich text editor, here, if you're curious.  If you're looking for a feature that would allow your customers to filter through those ISBN, Book Language, Dimensions, Author, Publisher fields, then you might want to look into tagging your products. You can use tags to label your products with different fields, like those that you had mentioned. Tags would be enabled on the product page. You can read all about how to add tags and how they work from your Shopify Admin in our handy help guide.   To add a tag to your products: Head into your Shopify Admin. Find the Products  section  >   All products. From the Product page >    Organization  section, you can begin to add in your specific tags.  Save. After you've added in your fields as product tags, you could then begin to look into filtering your product collections by tags. This would allow your customers to filter through all of your products by the specific field/tag. You can check out how you would enable this type of functionality from within your Shopify Admin by following our doc, here! I hope this has answered your question. If not, or if you have any further questions please let me know. I will be happy to help!   ... View more

Hi, again!   Thank you for getting back to me so quickly. I've taken a look through your storefront and I have a few suggestions for you that will hopefully improve your traffic and conversion count.    When I view your homepage I can see that you are definitely headed in the right direction here. I would suggest toning down the amount of content on your pages. When a storefront is too busy, has too much text or graphics then it can feel very overwhelming for a customer or for a first time visitor. You want to really concentrate on essential information that your customers need to know. It's fine to have a few graphics and text, but too many can result in a really congested homepage.  Finding a product niche and really focusing on what your brand's story could benefit your business quite a lot. It's important to customers to know that they're buying from a strong, trusted brand. When there are too many products it can start to feel unprofessional to first time visitors. There are a couple of guides that I would suggest taking a read through to help you narrow down your product list and build your brand, be sure to check out Niche Products: How to Find Profitable, In-Demand Products to Sell, Common Dropshipping Mistakes (and What to Do Instead) and Selecting a Product & Niche.   Keeping on the same topic of building up your brand, I would recommend double checking your social media icons. Social media can be amazing for marketing and driving sales so it is important that your social media icons are set up to connect to your social media profiles. I can see that your social media icons in your footer actually link to your product collection page, so be sure to check on those icons in your theme settings. If you're interested in reading about how you can use social media to advertise and market your product, be sure to check out; How to Create a Social Media Marketing Strategy: A Beginner's Guide, Marketing Analytics for Absolute Beginners and Posting on social media. When I try to change the currency of your storefront I can see that selecting a different region doesn't change your products currency. When I choose 'US' - your product's pricing doesn't change to USD. That would be something you would want to look into so that your customers can view your store in region-specific pricing.  One of the aspects of your website that I really love is your theme, colour scheme and logo. You did an excellent job designing what your store would look like and having all of these aspect be coherent and really work together. The one flaw that I can see is that your logo slogan in the top left corner of your homepage is hard to read. Enlarging your logo should help with the legibility of your slogan quite a bit.    Building customer to merchant trust is very important when building customer relationships. Trust can be the running factor in conversion as well. I can see that you have some contact information listed in the footer of your website. To improve the look of your website and add a more professional feel, I would suggest adding in a contact form. This guide will help you create a 'Contact Us' page with a sleek contact form so that your customers know exactly how to reach out to you.    I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   ... View more

Hey, Keren!   Karlie here from the Shopify Guru Team! I would be happy to offer you some feedback on your store. If you'd like to post your website URL in a reply then the Shopify Forums Community could start checking out your store for you.    Be sure to share your store URL and I can get back to you.      ... View more

Hi, there!   Karlie here from the Shopify Guru Team! I've taken a look at the Shopify Theme Store for you and although there aren't specific themes for book stores, I did find a few themes that I thought could work for your business idea. These themes display larger quantities of products on the homepage and they are organized for a larger inventory. If you're interested you can check out the themes:   California Minimal Symmetry Story District Supply If you're going to look into marketing your store, then be sure to check out our Marketing Guide to help you get on your feet. I thought I would include a couple of resources to help you out with building your store before you launch. There are two guides that are excellent for helping you find out what aspect of your store you need to cover. If you're curious, be sure to check out our  Getting Started Checklist and our General Checklist.   I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   ... View more

Hello, there! Karlie here from the Shopify Guru Team! Can you tell me more about when you receive this error message? What step are you on in this guide this guide where you see that message show up?    Looking forward to hearing back from you!    ... View more

Hey, there! Karlie here from the Shopify Guru Team! I've gone ahead and done some digging for you. I've found a few apps that would provide your store with a calendar/event function and that also have free plans. If you're interested, you could look into using the apps;  Events Calendar BookedUp There are also a couple of apps that have paid plans, but seem like a good fit for what you're looking for. Check out; Evetix and Vbrite for more information. Another option you have would be to reach out to a Shopify Expert to see if they can make the perfect app for your store. Hiring a Shopify Expert isn't free, but they might be able to come up with the perfect function for your business plan. You can check out our Shopify Experts, here.  I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   ... View more

Hey, there! Karlie here from the Shopify Guru Team! If you're needing to ship products from different vendors or warehouses - then you could look into using the 'Locations' feature within your Shopify Admin. With the Locations feature you could set up  multiple locations in your Shopify Admin so that you can track your inventory and fulfill orders from those specific locations. Your locations can be retail stores, warehouses, popups, dropshippers, or any other place where you manage or stock inventory. This feature doesn't only help you organize your admin, but it will also be easier to organize how to ship your products. If you're interested in setting up this feature within your store, then you can use this guide to help walk you through the set up step by step of the way.    Another option you have would be to use an app that would help you organize shipping and your vendor's location within the app settings. If you're interested in checking out some apps that would help you attain that functionality then I would suggest looking into Advanced Shipping Manager, or SKULabs. I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   ... View more

You're so welcome!  If you're not seeing that option via mobile - I would recommend contacting PayPal support. They may be able to tell you more about how to use that feature on a mobile device or dig into the problem for you.  ... View more

Okay, let me take a look for you. Please be sure to reply back to the email I had sent you and I will get back to you.  ... View more

Hey, Azmat!   I've gone ahead and sent an email to the account owner's email address. Be sure to check your inbox and if you have any other questions on the matter then just reply back to my email.    I'm happy to help!  ... View more

Hello, there!   Karlie here from the Shopify Guru Team! I've gone through your storefront to see if I could run an order through with a credit card from your PayPal Express. The option for your customers to checkout as a guest and pay with their credit card without having to enter PayPal login details is available in your checkout on your website. If you're not seeing this option then you may just need to clear your cookies and cache for your browser. Make sure you browser is up to date as well and that should resolve the issue for you!    I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   ... View more

Hi, again! Karlie here! Okay, let me take a look at this for you. If you could reply back with your store URL then I would be happy to take a look and send you an email with my findings!   ... View more

Hi, there!   Karlie here from the Shopify Guru Team! I've done some digging for you and I found a few free apps that you could consider looking into. These apps have a free plan available and they offer a Instagram feed functionality for your storefront. Be sure to check out; Instagram Feed - Social Feed, Instafeed and Instagram Feed by SketchThemes. For more apps (both paid and free) that would provide you with an Instagram Feed feature; check out our list here!   I thought I would also bring you some information about the Instagram Sales Channel with Shopify since you're considering incorporating Instagram into your business. The Instagram Sales Channel doesn't provide your store with a feed, but instead it would allow you to sell your products on your Instagram page. You would tag  your products when they appear in your Instagram posts and stories - then your customers could tap a link to view your product and purchase through your online store. If this is something you're interested in then you can give the Instagram Sales Channel doc a read through, here !   I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   ... View more

Hey, there! Karlie here from the Shopify Guru Team! Are you seeing these errors in your Facebook Sales Channel when you're trying to publish your products? If so, you would want to run through our list of Facebook requirements, here.   For your products to be successfully published to Facebook you would need to make sure that your products follow these guidelines: it's visible on the Facebook Sales Channel the product is in a collection that is available to the Facebook sales channel it requires shipping (can't be a digital product) it has a return policy it has a product title that is less than 100 characters the product has a product description it has a product image the product must be eligible according to Facebook's Commerce Policy and can't be in violation of Facebook's Community Standards the product can't be free As you can see by the guideline points above, a product description is needed for each product that you want to publish on your Facebook storefront. This guide goes through the different ways you can customize your product information from within your Shopify Admin.  I hope this helps, but if I'm misreading the question - be sure to let me know.    ... View more

Hey, there! Karlie here from the Shopify Guru Team! Congrats on getting your business started! Before you choose your domain URL, you would want to pick a business name. Your business name is a reflection of your brand, what you sell and it can really help make your business stand out from other online storefronts.    The word 'stock' is very retail-centric, the word is used more with businesses than a consumer base. Because of this I would recommend shying away from the word, 'stock' in your store name. However, if you're looking to become a wholesale company then using 'stock' in your store name would be a perfect fit.  To find the perfect store name I would recommend looking to see what your competitors have named their stores. You don't want to copy your competitors, but you want to see what name would stand out best amongst the rest of the doggy accessory retailers. We have a few resources that you can check out to help you decide on a good name for your business. Be sure to check out; The Shopify Business Name Generator, our blog articles; Find Your Name: 10 Business Name Generators to Help You Create Your Brand and What Should I Name My Online Store?   When you have decided on a store name, you can then look into purchasing your domain name. If the custom domain that you're looking for isn't available - try different variations of the name or different URL extensions. When you're ready to choose a custom domain and make your domain purchase, you can use this guide to help you do so right from within your own Shopify Admin. I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   ... View more

Hi, there! Karlie here from the Shopify Guru Team. Good question! There are a few ways that you can ask your customers for input or information when they're putting through their order. To ask your customer for more information you can either use an app from the Shopify App Store or you could manually adjust your theme coding yourself.    If you're interested in using an app from the Shopify App Store then there are quite a few apps that you could consider using. I have a few specific apps in mind that could work for the functionality you're needing, be sure to check out the apps;  Infinite Options, Product Options and Customizer and the Best Custom Product Options app.    To add this type of functionality to your storefront manually, you would want to follow our handy help guide here to help walk you through each step you need to take. This manual approach would enable order notes on your cart page - so your customers would see a box on the cart page of your storefront where they could include any notes or information needed. This method works best if you're using a Shopify-supported theme.    I hope this helps, but if you have any further questions - be sure to ask and I would be happy to help!   ... View more