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Two months ago, I started receiving invoices from UPS. Of course, I pay the Shipping label via my Shopify account. It is not clear why I am being billed. My packages are small, and within the weight limits. Can anyone help?Thanks.
I was also charged a fee by Shopify on an order a customer cancelled, amounting to $18. I believe we have a right to pass on this fee to the customer, right? So when they ask for a refund, we refund the amount they paid, minus the fee Shopify will c...
