Last night (from 2021-04-08T22:03:00.00+07:00 to 2021-04-08T22:29:00.00+07:00), I called productUpdate mutation ~56000 times, and 760 times (about 1.36% of total calls) returned with error : [{...
Hi Shopify dev team, I ran the query product API and received the following HTML response, please help me solve this issue. Request ID: 0a6ee116-3123-4854-9129-11709d090eab Response&n...
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You're lucky man,We have used the Shopify Plus plan since the beginning for all of our stores but the error still occurs!
Hi @Luke_K , Can you point out what's the problem with this image. It's just 200KB in size and I can upload it successfully when creating product in my store using Shopify GUI. I need to know the issue in order to optimize it and similar images in fu...
I got an internal error response when I call GraphQL API to create product.This is the request id: b49530aa-cbfa-425c-8008-8c592fcbc19eThe error occurred at 2021-07-27T10:55:13.096+07:00.
Hi Gary,The INTERNAL_SERVER_ERROR occurred again. This time, I update 28340 products and got 222 errors. I used same code and same products from the previous ran, just change the price of each variants.I queried product id to check it's existence bef...
Hi Gary,Unfortunately, I got a different error when I ran the same query code as above.The status code is 502The response is a html page<head><title>502 Bad Gateway</title></head> <body> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx<...
Thank you for your kind, If the errors still occur, I'll let you know.
My codes already have retry mechanism and wait a few seconds when the call is throttle.This is the query string and variable I used:  updateProductGraphQL = """ mutation productUpdate($input: ProductInput!) { productUpdate(input: $input) { prod...
Last night (from 2021-04-08T22:03:00.00+07:00 to 2021-04-08T22:29:00.00+07:00), I called productUpdate mutation ~56000 times, and 760 times (about 1.36% of total calls) returned with error :[{'message': 'Internal error. Looks like something went wron...
I don't need help, because I believe Shopify can't help me. I just want to let Shopify know that their server has issue!!!GraphQL query stringupdateProductGraphQL = """ mutation productUpdate($input: ProductInput!) { produ...
And another, request id: 16703610-2341-4606-a8a7-7ad650d95206response status: 503response text:<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8" /> <meta name="referrer" content="never" /> <meta name="viewport" content="width=device-...
And another error occurred at 2021-03-25T11:09:36.155+07:00.query string:mutation productCreate($input: ProductInput!) { productCreate(input: $input) { product { id images(first: 50) { edges { node { id altText } ...
another error occurred when I called query order GraphQL API at 2021-03-25T11:24:00.282+07:00 from AWS lambda functionquery string:query ($orderID: ID!){ order(id: $orderID) { transactions(first: 5) { ...
And another error occurred, the errors take like 1% of our total Shopify Graph QL calls, Shopify server seems unstable.request id: a5336300-d86a-432b-9476-24149d9d3f32query string: """ mutation productUpdate($input: ProductInput!) { ...
I got the same error again, this time the query is productUpdate mutation. I already executed this query multiple times before and it works fine. Still don't know why this happened. query string:  """ mutation productUpdate($input: Produc...
Hi Shopify Team,I executed a product query and the server responded an error with status 504. I already executed this query multiple times and it works normally, please help me solve this problem.The query I ran: """ query ($id: ID!){ ...
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