It seems that Shopify has made changes to their support system, possibly due to the introduction of their new AI chatbot? Previously, you could use the "Support Inbox" ticketing/email system to contact support. However, now, it appears that this opti...

Hi, I've hired a book keeper to help me sort out my books for taxes. I have 4 Shopify Stores (all different businesses/brands) and currently I have 4 separate bank accounts for each store. I'm a sole trader and so any income/costs is "combined" under...

Hi, I often need payouts faster. For example, I had a sale last Saturday on 11th Feb, 2023 and not receiving the payout until 15th Feb, 2023 - that's 5 full days including the 11th. I understand these aren't business days. The payouts usually also do...

Hi, Due to the nature of how I process orders I need to edit EVERY single order I receive.  **When will be able to edit orders that are placed in other currencies than the store's main currency?! Is this coming anytime soon?? There is no work around ...

 Is Jan, 2023 and still cannot edit orders in other currency to the store's main currency.  Is there a fix in the works for this soon or any updates about it or work-arounds (without having to cancel/refund orders and re-order manually)? Have mention...

Also having this issue and now is Jan, 2023 and still cannot edit orders in other currency to the store's main currency. Have mentioned this to support a few times. As it's incredibly frustrating not being able to edit orders and slows down order pro...

Hi, I recently received a chargeback from a customer claiming "product not received." I have had chargebacks prior (have had a Shopify store for 5 years now) and understand how they work however what I really want to understand is how to win them for...

"for granular needs" - majority of companies ship more than one product, Paul. It's not an exaggerated or "unique feature" request it's as generic and commonly used in shipping products - not like you're implying. Given it's a very standard business ...

Where the options and variants sit in the backend of Shopify, when editing products, I find this new update so much slower to use... the way they have changed how we rearrange and name variants.If anything, it would be great if Shopify could add sort...

Hi, I'm curious why Shopify do not have in the shipping settings the ability to add shipping costs for additional items, as just standard in our shipping settings as a standard feature as part of our monthly subscription costs?e.g. say a customer buy...

Hi, When I first set up my store I set it up in USD as majority of my customer base was in the USA. I am however based in Australia as is my business. Now come tax time, I don't know how to convert past financial report data (sales, refunds, shipping...