SGM411
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‎01-31-2024 08:33 AM
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Pull up a gift card (under Products-->Gift Cards-->then click on one of your orders) and even though you see an edit button next to the customer's email address, it doesn't matter what you chan...
Our shopify site communicates with MarKov inventory management system. Shopify is sending freight charges (aka shipping costs) to MarKov with some kind of a tag or suffix or notation that reads "prep...
Shopify only offers the option to prevent out of stock items from being purchased online. Regardless of inventory (zero, negative, positive, doesn't matter), any item on the POS sales channel can be ...
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1. Yes, authentication was already successful and in place prior to shopify "flipping the switch" on Jan 24 instead of Feb 1 like they had told us (see our prior messages about how shopify started sending from store@shopifyemail.com  on Jan 24 even t...
update two: this is what's worked for us (so far...anyway)- create DKIM 1024 in google workspace (under apps, workspace, gmail, authenticate email)- in google domains, delete DNS records ***just under the google workspace header (mx, spf x 2, dkim)**...
- Jan 23: our customers getting confirmation emails from ourname@ourdomain.com - starting Jan 24 (we made zero changes on our end): our customers getting confirmation emails from store@shopifyemail.com - so much for telling us Feb 1 was the deadline ...
commenting to try to boost this -- about to face the same issueshopify, are you listening at all? support pages and support staff are woefully inadequate (again)...not to mention that you didn't even stick to the Feb 1 deadline you told us but instea...
update: google domains automatically creates a DKIM when you start with google workspace...don't follow the steps google/shopify provides for creating DKIM as there's already one on your DNS if you're using google workspace w/google domains...EXCEPT ...
@Elias Shopify didn't stick to their Feb 1 deadline and instead started sending our emails from no-reply@shopifyemail.com yesterday, Jan 24. Just another lie Shopify has told us paying customers... Trying to edit SPF (in order to be able to add DMARC...
...and if so, when is Shopify gonna be upfront about this in any of their support pages, rather than leaving users to hunt and peck for it in community discussions? 
Trying to edit SPF (in order to be able to add DMARC) and getting bounced between Google and Shopify, neither of which are helpful (or knowledgeable).Shopify didn't stick to their Feb 1 deadline and instead started sending our emails from no-reply@sh...
@juenology Shopify said the deadline was Feb 1, but (just another in the long list of bad surprises from Shopify) they replaced our domain authenticated "from" address today, Jan 24, instead of sticking to the the Feb 1 deadline they've been telling ...
Shopify Balance can only be managed by the Store Owner. No user--no matter what permissions are given--can transfer funds from Balance into our company bank account. And even the Store Owner can only transfer funds from Balance into our company bank ...
Unfortunately, Shay, your response seems like a cut 'n paste reply and doesn't really address our issues at all: that Shopify has been withholding our payouts for 9 days and counting, despite the fact that we did everything you asked and notified you...
So if your customers make a typo...too bad. If they'd like the gift card sent to a different email address...too bad. If they lose the original gift card email...too bad. Pull up a gift cards (under Products-->Gift Cards-->then click on one of your g...
Heads up that Shopify notified us that they don't support selling hemp-related products, and we had 1 local honey made from flowers that included hemp flowers. Their notification said we had one week to delete the honey or switch payment processors, ...
Adding to the thread -- how many more comments and support inquiries it take to get Shopify to fix this?In addition to the ridiculous requirement that override collections must be manual (instead of automatic...which is a huge suck of time and ripe f...
Any item on your Shopify POS sales channel can be purchased thru the POS...regardless of inventory...even when it's out of stock...and there's no fix for this.Not being able to control POS sales based on inventory defeats the purpose linking POS and ...
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