I mentioned this before but I've used the wonderment app (included the link) with my clients (I manage their CX programs) for a year or so, I love it. Totally worth the value - it saves thousands of dollars avoiding customer service issues by catchin...

I know many of you are anti-app (I understand, as a small business owner) but you should check out wonderment: https://apps.shopify.com/wheres-my-orderThey have a generous free plan and it's saved me HOURS.  Customer service is also great and the shi...

Definitely check out postscript.io.Klaviyo has an SMS feature too!

I would definitely recommend Junip. Awesome app and team. https://apps.shopify.com/junipOne other cool feature, if you use Klaviyo, is to use Wonderment to trigger a review from Junip after a package is delivered. It can avoid headaches asking for re...