1) Try pulling up the address on google maps. Maybe they left off a part, usually like Main st when it needs to be East Main st, something like that.The order/format may differ, also:  their country may list address parts in a different order and it ...

I’m having an issue with shipping with shopify; this is a 2.6 lb box.  The weight is correct on the ‘shipping weight’ line, but when I go to purchase the label, it looks like it’s for a weightless (0.0 lb) package.  Of course, my post office isn’t ac...

I was just having this issue, and what I had to do was go into the settings on my iPad and then into app permissions:  Shopify POS didn’t have Bluetooth permissions turned on.  Soon as I gave it the ok, it found the reader and linked with no issues!

Items more than 13 oz have to ship priority now if you are using USPS, they changed the rates again.  If you have a USPS commercial account(shipping more than 5K packages a year), then up to 1 pound can be shipped first class. I am running into a pro...

Is there a way to plug info into the Shopify system so it stops showing First class shipping as an option for items between 13 and 16 oz?  We do not have a commercial USPS account, and there’s no way we will hit the number of packages per year you ha...