No content to show

User Activity

No update from me I'm afraid. My ticket is open but the last thing they told me was 'not to worry' despite me explaining it was causing me lots of problems!
For my store it's specifically all shopify payment refunds (not any paypal) that are going into pending. All PayPal are instant so it's a separate issue I believe. 
Hi ThereYep still happening I'm afraid. I've tried raising with Shopify via support but getting no help - keep being told this is 'normal' and 'not to worry'. Have tried explaining that it's having significant impacts on reconciliation with 3rd party...
Hi HelenFor the last 4 days all my refunds are showing as pending and I can see that the automated refund email is not being sent to the customers. This is despite shopify payments being in a positive balance. This only appears to be an issue for sho...
Nothing yet, hoping someone from shopify will have an answer for us soon
Nothing yet, hoping someone from shopify will have an answer for us soon 
Hi There I've been using the customer type report for a year now and it has always been broken down nicely by new v returning. Mid way through last week this suddenly changed so that I am no longer seeing 'new customers' just N/A. Is this a known err...
Hi ThereThis is super useful! Where did you paste this code to remove the padding? Just at the end of the code listed above?ThanksAlix
This widget could not be displayed.
This widget could not be displayed.
This widget could not be displayed.
This widget could not be displayed.
Likes given to