How do you fix it? I tried updating my address and adding a new location but then it refuses to verify my address that way. Then when I confirm it's verified, it tells me it's too long. My customer wants it shipped by UPS but it won't let me. It keep...

Good evening,I offer engraving as an addon, and the engraving was very light due to the selected metal. I refunded and restocked the item to my store, but it's still showing as partially fulfilled. The order itself (the item that was supposed to be e...