Thanks Alok - the problem with Fraud Filter is that Shopify processing fees aren't recovered, so it's costly to the business. I'm looking for something that results in net zero cost to us.

Is it possible to suspend a customer account or bar a customer from ordering based on, e.g. email address/telephone number? We have a couple of problematic customers and while we've tried to resolve things amicably they are causing our business issue...

Hi Kitana Thanks for your reply. We have been dealing with Aya in Customer Support and I also raised a chat request which was ultimately ended on the basis that someone else (i.e. Aya) was already dealing with the issue. Our payout has now been delay...

On Monday 22nd Nov (last week) I changed my payout settings to be weekly on Thursdays, hoping to get the balance on my account paid to my bank on Thursday 24th Nov. No sign, so on Thursday I adjusted it to Mondays and contacted Shopify support. They ...

*bump* Is there no means of achieving this - not even with an app? So, we just help to destroy our planet by having couriers drive all the way here to pick up a parcel to take all the way to the hub and then drive it all the way back the following da...

Is there no solution to this? It's ludicrous permitting customers to order courier delivery when they live 1 minute down the road. No wonder the world's climate is in such peril. Are there no settings to force local pickup for these orders?

Is it possible without an app to force customers to choose Pickup if they live within a certain distance of the store? We have customers choosing shipping when they live 2 minutes away (one even across the road). We'd like to do our bit for the envir...

Hi there, thanks for the reply and the instructions - unfortunately this probably won't work as we don't require customers to create an account to check out: it's optional for them as we find people see account creation as a barrier to making a purch...

We have a problematic customer that we no longer wish to deal with. Is there a way to block/blacklist customers in Shopify? Fraud Filter does not work because it permits orders to be placed and thus we're charged transaction fees. We need a block/spa...

Is there a way to filter customers, and create a customer group (to contact via marketing email), based on their last order date being prior to X? E.g. so we can create a customer group comprised of people who ordered 3 or more months ago, to send a ...

We have two shipping methods for customers:Free UK deliveryFree Local Delivery (based on specific postcodes) Problem: customers eligible for local delivery keep choosing Free Delivery and so they get processed along with national orders in error or t...

Hi, I'm sure this has probably been answered before but looking for some expertise and a solution:Problem: our customers can manually input their postal address. Many, many, many of them do things like put the nearby posh town instead of their actual...