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12 hours ago
Hi @EmilyEnventys,You have a great and pretty simple scenario for our app's Smart Packaging feature, which allows you to build your custom packaging rules, and then request your account-based UPS rates based on packaging results and display them at c...
12 hours ago
Hi @ImaginAbleSol, I did a quick research for you by checking Shopify Help Center as well as a few DHL eCommerce apps in the App Marketplace. As far as I see they all cover shipping labels functionality only without a possibility to display real-time...
13 hours ago
@Peppe2 it looks like you are using a DSers dropshipping app and those are questions to DSers app representatives In general, if order is shipped from multiple suppliers, then it is obvious that shipping cost will be higher. I am not sure you can m...
@Eric-HAN that makes sense, thank you. A "separate query or API call that fetches customer details" could help, however we were hoping we could avoid additional calls since the response time is critical for shipping methods and rates returned by our ...
10-08-2024
Hi @Peppe2, >I want to understand what to charge if a customer purchases several items. I obviously wont charge several different delivery costs?If you set charges per item, then obviously shipping rate will reflect the number of items in cart. Can...
Hi @Eric-HAN,Thanks for your response, but as the destination.email parameter is presented in the API call we assume there is a way to retrieve its value. Listed parameters are very basic and doesn't provide enough shipping calculation flexibility fo...
10-07-2024
Hi @marketingapt1b,There is no way to configure Shipping Zones by postcodes in Shopify out of the box. You should consider using 3rd party apps such as Calcurates.
Hi @sea_media,It might have caused by the UPS migration to OAuth 2.0. A few weeks ago we encouraged our app users to re-connect their UPS accounts with OAuth. Those who haven't done it also stopped getting UPS rates just recently. The issue has been ...
10-07-2024
Hi @NABIL26,I believe this is not possible with non-Plus Shopify, it also contradicts the shipping functionality.
When Shopify calls our CarrierService for shipping rates with this endpoint https://shopify.dev/docs/api/admin-graphql/2024-01/queries/carrierService we always get "null" for destination.email parameter. Is there a way to get customer's email in this...
10-02-2024
@Peppe2 do you want to set up individual shipping rates per item for different vendors? For example:Vendor A - $5 per itemVendor B - $10 per item...Or can you please clarify your scenario?
Hi @cosmic-s,Since you are using a default saved package as shown on your screenshot, it looks like the USPS shipping rate reflects this particular package. Therefore no matter how many items you are adding in cart shipping rates remain the same, bec...
09-23-2024
Hi @glasequine,Consider Calcurates app, where you can apply different shipping rates for different products based on SKU, tag, collection, vendor or even metafield. Or you can apply surcharges / discounts depending on what items are in the cart.
Hi @tjay111,If your issue is caused by the changes of the default Shopify functionality, then I assume you should reach Shopify support on that. They should explain why the behaviour has been changed and if there is a way to get it back.If you miss f...
09-20-2024
Hi @aveandliv,Check our app's Duties & Taxes feature that brings international duties & taxes estimates (based on HS codes and product's country of manufacture) to your Shopify checkout. You can include them into the shipping rate (charge DDP) or jus...
