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User Activity
04-26-2024
It looks like it's happening again.Please help.
04-26-2024
It looks like a server issue. It fixed itself!
Hi. On my store (www.athra.com), the customer login button is not working.I am getting no response while clicking.I did not make any changes to my apps so it's strange that the Login button suddenly stops working. I also tried contacting theme suppor...
01-19-2024
Hi, Some of my customers are having trouble logging in to our website.When they log in, they are sent back to the login page.Even when I sent them a password reset link, they still encounter the same error.I tried 2 test accounts: 1 was able to log i...
Hi, it worked!Thank you for the solution!
11-22-2023
Hi, How can I make my video-background section clickable?I want the video to be clickable without a button.My website is https://yolandaadamsjewelry.com/ Please see below: {%- if section.blocks.size > 0 -%}
{%- for block in section.blocks -%}
{%- ...
Hi Kat, I also have the same issue.Can you please look into it? My website is https://castillajewelry.com/The passcode is 430Athra. Thank you.
This solution worked. Thank you!
09-14-2023
Hi.I'm currently using Fame theme and I want to delete the sort "Alphabetically" and "Date" options. I can't seem to find the code for that. Our website is https://sotwjewelry.com/ This is what I have for main-collection.liquid:<ul id="sort__list" cl...
07-06-2023
Hi,I have products that have different variants. (sizes, colors)Whenever I select anything other than the default variant and click "Add to Cart", the default variant is always added to the cart instead of the chosen variant. For example: A ring is s...
06-27-2023
Hi,I have products that have different variants. (sizes, colors)Whenever I select anything other than the default variant and click "Add to Cart", the default variant is always added to the cart instead of the chosen variant. For example: A ring is s...
Hi everyone,I am using the Mr Parker theme and I can't figure out how to make my navbar dropdown open after hovering out.Is there a way for my subnavs to stay open after hovering over it?Thank you.Johnwww.athra.com
10-28-2021
I also have 2 customers who reported similar problems