Does anybody have experience getting their website whitelisted through the Spectrum Security Shield? Basically, our website has been flagged as a phishing site, even though it is not.  Today, it appears the Spectrum Security Shield has flagged our we...

Big Commerce is a separate smaller platform. I was using this as an example of the competition offering genuine 24/7 support. Authorize.net also offers real 24/7 phone support. 

This could not be more accurate. We’ve used Shopify in a variety of our stores since 2019. The support used to be a huge asset. Today, it seems as if some of the chat team members might be outsourced or have less technical capabilities than we do fro...

It is terribly disappointing and almost debilitating to the use of the platform. When there is an issue with your Shopify store, it is usually something that needs to be resolved quite urgently. For such an expensive service the inability to resolve ...