I’ve been told after making a number of calls that this is an issue with UPS. Nothing Shopify can do. Unless you have a info to put into the “company” line that is different from the “name” line, it will always print double. UPS told me there’s no ot...

Hi, thank you for your reply. How does that work in practice? I want to make it similar to this site: https://www.annmariegianni.com/press-kit/ I have about 25 hi-res images i want to make available for download. Ideally they’d all be in one folder t...

I'd like to create a Press page on my website that has an online version of my press kit, including the usual text, hi-res photo files for media to download, logos for download, etc. What is the best way to achieve this?I'm trying out Press Kit Hero ...

Hi,Thank you for your reply. Unfortunately, I already know how to enable color swatches and had done so. My issue is that when I click the color swatch, I’d like the variant selection and price to change accordingly as well, but it doesn’t. 

Hello,I hope I can phrase this in a way that sounds coherent. Say I have two different color variants for a single bracelet on its product page. The color variants come at different price points. I have photos of the bracelet in each color. By means ...

Hi,I want to be able to create an automated sequence that sends out a "Thank You" email to customers who chose not to subscribe to my newsletter, but have still made a purchase. And I mean a different thank you than the generic "Order Confirmation" t...

I am having the same issue and it seems like it’s a common complaint. Why hasn’t there been a solution offered by Shopify? So frustrating. 

hi, I’m having issues with my shipping and return labels when they print. Can anyone help me with the issues described below?1. I'd like to change my company name in my shipping labels and return labels. We are a jewelry company and I don't want our ...