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I been having this same issue with shipping notification emails being blocked by to all customers that have Gmail email (which is the most common email service used).. I put in a few tickets last year but no one in Shopify support has fixed it.. When...
How did you fix this? Shopify is also adding city and county taxes in Illinois when it's not supposed to (only state tax only). We are not in Illinois, we only collect state tax there due to economic nexus. Everyone in Shopify support is clueless ...
I'm having this same issue in Illinois (I don't even have a business address in this state).. I collect state tax, however out of state sellers aren't supposed to be charging city and county tax, however Shopify keeps charging city and county tax (no...
Shopify added this Venmo express check-out on my website and it's cuasing check-out problems with customers whom just want to use a credit card.. Has Shopify really not fixed such a simple issue yet? I'm also thinking about leaving Shopify over this...
10-27-2023
Has anyone found the fix for this It seems email providers aren't delivering the shipping notification emails that Shopify sends..
04-20-2023
Is Shopify going to fix the refund 2 day delay? I'm seriously upset about this change also and it' causing lots of unncessary grief with customers whom are threatening to leave bad reviews and charge back because Shopify is holding their money unnec...
03-27-2023
Not only is this leading to negative customer experiences, it's leading to charge backs.. Hoping Shopify will reverse this Jan 2023 change of not processing refunds until 2 days. This pending state extra delay for 2 days is unacceptable.
Has this URL structure or feature been added to remove "products" or collecitons.. I also find it's not very seo friendly and it's creating duplicate urls in the google index for the same product..
