What is the point of being able to process payments when offline if I can't search my product database to add items to the shopping cart without an internet connection? Am I missing something?

My staff have been reporting that Shopify POS frequently stalls when a customer pays with ATB debit cards. In some cases ATB cards have caused our Wisepad card reader to disconnect entirely, and the staff are unable to reconnect it. This has been cor...

Correct me if I'm wrong, but I thought BC was supposed to be a total of 12% (5% GST and 7% PST)? And 13% for MB and 11% for SK? Is there a reason you're only charging GST for those provinces?

Augh ok I added the 5% rate for Canada, but that seems to be overriding all the other provincial overrides. So every province/territory is now only being taxed 5%. This is so frustrating.

Do you have any idea why tax overrides aren't available for the territories?

Thank you for sharing. I can confirm that it's only orders that contain products eligible for the tax holiday that are also being exempt from shipping tax. That's something I previously missed, because very few of our products don't qualify. This is ...

Shopify disabled "Charge sales tax on shipping" automatically. I'm in Canada, so I thought it might have been because of the national tax holiday that started on Dec 14, but after investigating our past orders it looks like we were still charging tax...

Hey, not sure if you've already found a solution, but there's actually an app for this! It's called Selling Point, and it converts all your existing gift card numbers to Shopify gift cards. You'll need to ask your previous payment provider for a repo...

No, unfortunately I was given the same response. The retail specialist we worked with suggested our best solution would be to switch to a barcode system, but that's a large undertaking considering the nature of our business.

Did you figure this out yet? It isn't shown in your screenshots, but you may have forgotten to check the "Point of sale" box in the "Sales channels" tile. You'll find it on the right-hand side of the screen. Here's a screenshot. re: Your second quest...

We recently switched to Shopify POS and we're learning that our gen 6 iPads are not quite sufficient to operate the app without major issues. We're experiencing crashing as well as extremely laggy loading in searching products and during checkout. We...