Thank you for getting back to us. We have never had a charge back ever in our history. If our shop is classified as high risk, it is for reasons unknown to us and Shopify has not communicated with us about this classification. Unfortunately no one wh...

Hello. A customer we have known for years placed two orders on our site today while she was in her home in Mexico. She is having the products shipped to her home in the US. We spoke with her on the phone to verify the orders and began to take steps t...