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11-27-2024
For high value items like this it will 100% be sent as DDO, direct deliver only. Even though UPS access point pickup have some protection for the shipper they are still often used by fraudsters. It's very easy to show up with a fake ID or fake no...
11-26-2024
Access points are different. Those still count as the package being delivered correctly since they have to show ID. The issue with UPS MyChoice is that they can redirect the package to ANY OTHER ADDRESS, not just a UPS access location. Scammers ...
10-02-2024
How did you discover they changed the address after the order was approved? If I receive an order paid via ShopPay installments it appears instantly as soon as the order is processed. Are you saying that they are able to edit their shipping addres...
I have a few questions regarding face-to-face card-present transactions that are from in-store retail customers making purchases with a physical credit card. I’m looking to confirm the correct procedures and better understand the associated risks. I ...
You can read the full discussion about how UPS now allows package redirection to any other address here:https://community.shopify.com/c/shopify-discussions/fraud-alert-ups-labels-though-shopify-can-have-the-shipping/m-p/2714203#M461735
One important thing to note though is this only seems to work if customer checkout using the standard checkout process. If they use any alternate payment methods like "ShopPay" it still allows them to enter a different shipping address even with th...
This is an option. I have this exact setting enabled in my store as of 9-5-2024Click "Settings" then "Checkout" and scroll down. https://admin.shopify.com/store/YOURSTORENAMEHERE/settings/checkout
08-15-2024
You can watch the official UPS video on YouTube. At 41 seconds into the video "You can also make changes to your delivery address"
08-15-2024
To add insult to injury Shopify KNOWS this. On the official Shopify page for Shopify Protect chargeback protection it specifically says:"Changing the shipping address on an order after checkout voids the Shopify Protect coverage for that order."http...
08-15-2024
It is 100% this simple. I've had EXACTLY this happen on two orders this week and am now out $3500. I had to get it in writing from UPS directly as I couldn't believe it. See below. The 'restriction" the refer to is this 'Direct Delivery' add o...
08-15-2024
I just discovered that scammers are now using UPS MyChoice to change the shipped address on order after they have been shipped. UPS launched this service recently, and it now allows anyone with a tracking number to alter the shipping address to any l...
Did you find a solution for this? I'm also using the Empire theme and have the exact same issue. If you found a solution would you be able share? Thank you!
02-10-2024
I'm using Shopify Empire theme 9.0. The issue I have is when I search my company name in Google "Computer Overhauls" The sitelink that is shown for my Shopify homepage has the wrong title. It shows the title as "$249.95" instead of "Computer Ov...
05-11-2023
I have the exact same issue. About 30% of my sales are showing up as $1 conversion in GA4 and AdWords. Has anyone found the cause of this?
Shopify previously provided a sales tax liability report that would show you if you were approaching a sales tax nexus in any state. This was useful information and was included as a standard financial report. I went to go review it and find it is ...