Shopify is proud to be returning to the Small Business Digital Adaptation Program after the state government reopened the program on April 4. Shopify is once again joining 13 other providers to help ...
Feb 28, 2022
Your feedback is valuable to us and will help us prioritize our efforts moving forward. Take our 3 minute survey!
No content to show
User Activity
Hi, @Mumi002 !Happy to help. @JHKCreate is correct, you'll need to reach out to our Support Team directly to have your currency changed. To reach our Support team, follow the link to our Contact page, login to your store, search for the issue you nee...
12-14-2021
Hi, @MakabayanShopUK
Thanks for joining the thread. I wanted to let you know that I've gone ahead and shared your request for this feature with our team internally as well. Thanks for taking the time to reply here!
@ScentedRainbows I appreciate...
12-14-2021
Thanks for the reply. I appreciate that your current workaround of disabling particular payment methods isn't ideal.
While there are fee-related apps available in the app store, they don't allow you to add surcharges based on payment methods like ...
Hi @TroyAllenJr,
Sorry to hear you're having some issues with your shipping rates. A few questions to help us troubleshoot together:
Do you have multiple shipping profiles setup for your different products? Can you give me a brief explanation o...
Hi, @GuyIV
Sorry to hear you've been experiencing issues with your shipping settings as well as contacting our Support team. Happy to explain in a little more detail.
To reach our Support team, follow the link to our Contact page, login to your...
12-01-2021
Hi, @ScentedRainbows!
Happy to explain here. Shipping insurance through Shopify Shipping is only available to orders shipped from the United States at this time. There is more about the eligibility requirements linked here. This is why you're not s...
12-01-2021
Hi, @Mamaandshrimpy
Happy to help. Have you placed the order with AliExpress? If yes, have you received an email saying that the supplier has shipped your order and have they provided a tracking number?
When you say the order has been paid for,...
Hi, @luxedreadlocks
Welcome to the Shopify Community! Happy to help. Can I ask which theme you're using for your store? This will make it easier to help walk you through this.
You can change the information, products, images, and more on your h...
Hi again! Thanks for your detailed responses. Hm, I've been trying to test with different house numbers, but I haven't been able to get it to fail. Where are you entering the house numbers? In the first address line? I also haven't been able to find ...
11-29-2021
Hi, @helloauriele
Sorry to hear about your frustrating experience with your Shopify store and that you've decided to ultimately close your store. We do have a help document that speaks a bit about dropshipping and intellectual property, if you're ...
Hi, @resboss
Thanks for taking the time to reach out here, I'm glad you did. Sorry to hear that you believe someone has copied your app, I can appreciate how much time and effort you spent developing your app.
The best thing you can do is submi...
11-29-2021
Hi, @DennisKr Since you haven't received any replies here so far, I tried to do some digging on this topic for you, even though it's a little out of our Support wheelhouse. For a headless store, you'll need to have a domain pointing to the storefront...
11-29-2021
Hi, @MustardArtisans Glad to hear @Nick_Marketing was able to provide a solution for you to contact our Support team, sorry to hear you were having troubles with that. In case you need to contact our Support team again in the future, I thought I'd s...
11-29-2021
Hi, @ryan12087 Thanks for posting about not being able to edit orders that were selected for local delivery. I appreciate the frustration surrounding having to cancel orders, and make new ones if a customer simply changes their mind.While I can't off...
11-29-2021
Happy to help, thank you for the reply. I've updated this topic as solved for the benefit of others who may be looking for guidance as well. All the best.
My Accepted Solutions
Subject | Views | Posted |
---|---|---|
2856 | 12-01-2021 02:19 PM | |
530 | 11-25-2021 06:07 PM | |
325 | 11-25-2021 05:45 PM | |
234 | 11-24-2021 06:41 PM | |
362 | 11-23-2021 01:58 PM |