Hey June, thank you very much. We haven't found the origin of the code, yet. But we are on it.If we cannot find any source until the end of this week I'll get back to you or the provided support link.Thanks a lot! Best,Philipp

Hey June, thanks for the detailed answer! Yes I did check the Export as well as the Backend Tab for Discount Codes. I also checked our GoAffPro app which manages some of the discount codes.It could be that one of our apps has generated this code. But...

Hey, we just noticed an order with a discount code that we do not know.This code is not shown in the "Discounts" tab and also is not used via GoAffPro App. I searched a couple of pages in the backend but could not figure out how this discount code ha...

I couldn't find an answer yet. Does anyone have an idea on how to fix this?Best regards

Thanks for your reply @ShipAntdotcom We noticed the following when adding multiple TrackingID's from DHL via API:The First TrackingID received by Shopify will be correctly linked to the DHL Tracking Service.All the following TrackingID's (all DHL) ge...

Hi, we are experiencing issues with DHL tracking numbers which are being automatically linked to the australian post. Currently we are using Plentymarkets and a third party fulfillment provider which is also providing tracking ID's for a number of ca...

Hey guys,how do I setup refunds in shopify?Our customers are paying by Gift Card and Top up the missing amount via PP or Klarna or CC. When issuing a refund on this order the gift card gets refilled first. We would like it to be the other way around....