SarahFB
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‎10-13-2021 12:09 PM
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Hi @SMU , it's no problem, I really appreciate you drawing it to my attention regardless.  It's such a big new thing for us small businesses to get our heads around, but I am sure it will get easier. I remembered those codes being posted up on Royal ...
Hi @SMU , thanks for that, but I think they are the codes for a RM OBA, I use C&D.  I have created a fake order to an EU customer and all the postal options come up with IOSS as an enhancement so I am assuming that they should be delivered with no pr...
Thanks @Dbaca for clarifying that.  I think I had to pay the 60EUR invoice, which I did yesterday, to trigger getting the IOSS number, which I am guessing won't be far off now.  I will email to get the 60EUR credited to my account.
@LauraECY it does, thank you ever so much! I will email and get the 60 EUR as credit and hopefully will receive my IOSS number soon and can sort out my postage prices.Thanks again, you're a star! 
@LauraECY Hi Laura, do you mind if I ask you a couple more questions? I have set myself up and followed the instructions as per @Dbaca post in another thread. I have paid the invoice and am just waiting for my IOSS number, however:1) I have noticed t...
@Nitsa that made me laugh out loud!! Was it getting like the Swedish chef from the Muppets smacking all the veg with the knife!! 
@Dbaca Thank you Damon! I have installed the app, signed up online and completed the onboarding.  I think I now just need to wait for my integration key to finish integrating my shopify webshop platform and the IOSS number itself.  I can't set my sho...
@Nitsa Thanks, and @LauraECY good to hear you've had packages arrive in Germany ok.  All mine are under the 150 euro limit, so here's hoping!My head hurts!! 
@Nitsa Ugh, really, a lot of my EU customers are based in Germany.  I can't believe they are not ready for IOSS, if that's the case they should be letting parcels through without charging them VAT as it's unfair to charge them twice?? If the parcels ...
I'm on the basic/cheapest plan and I can install it. 
@LauraECY That's great, thank you for your help! I shall download the CBIT Shopify app, then register, as per @Dbaca 's instructions earlier in the thread and hopefully can get shipping to the EU again very soon!
No problem @LauraECY Having looked at the Taxes section, under Collect Taxes via IOSS, it asks for registration country? I presume we put this as Sweden as that's where CBIT is based?
@LauraECY Thanks so much for replying! I was hoping the the app will have smoothed out the wrinkles!Having done a bit more research (I admit to sticking my head in the sand a little with all this), I am now aware that no duty is due for B2C parcels, ...
@LauraECY Hi, hope you don't mind me asking you personally but you've made a lot of sense on this thread that I've read all 25 pages of, and I'm another small business here who has had to turn off postage to the EU since 1st July and am looking for a...
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