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‎02-09-2023 06:08 AM
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Thank you for your help with the IOSS initially when we needed one. I cannot fault the service and in particular your customer service and response time. However, as our store isn't open all year round, we are not able to take the increase when not s...
I am very interested in your services. We have an ioss already and have been with crossborderit without any issues, however, the increase in fees is something, as a small business, we can't justify.  Is there someone available to go through the chang...
@SarahFB Yes they are the codes for OBA, my apologies. I should have specified that.
This forum was designed to help us all navigate this new territory. IOSS has been a headache to say the least. It is new to many, if not all of us.Personally I have found the forum helpful and Damon and his team from Crossborderit have always answere...
Just heads up for anyone sending mail via Royal Mail. Not all their codes are IOSS approved. The following codes are approved and these are the ones we will be using. They are country prices. MTK, MTO, MTG, MP7, MP9 and MTE.  There may be more approv...
Hi has anyone else had an error code come up when attempting to install the app on shopify?If anyone has any advice...I am not tecchy at all, I would appreciate it. Thank you
HiIs the IOSS symbol generated automatically if we enter our IOSS number  on click and drop? Sorry, I may have missed this info earlier in the thread.
We already have a business paypal set up for our store. Will there not be issues in setting up another one with all the same set up info? Can we use our existing business paypal account in some way? Or we can use shopify reports to extract all EU sal...
Registering is not mandatory for lower sales to the EU however having an IOSS will make the transaction and delivery far easier for customers, otherwise they will be hit with the VAT and any handling fee once their item arrives in their country and I...
Damon it might be useful to show the thread how to carry out a manual upload as this is what we will need support with once registered. I now have my IOSS number and thanks for your help with this. The next stage is to carry out manual upload into sh...
I have just signed up to crossborderit. I am unsure what the update from Shopify will look like with regard to the automatic tax update. My only hope is that they do not apply VAT to ALL countries as it isn't applicable to ALL countries when selling ...
I have just spoken with Damon at crossborderit. Extremely helpful and it seems very straightforward so I am going ahead with this. Thank you Damon for the clarity, really appreciate it!
If anyone on here has already signed up to crossborder it please can you let us know how easy it was to do and if you came across any initial issues with it?Thank you
@Shay As you can see, this isn't actually solved and this will continue until we all find a solution to the issue which is affordable to smaller UK merchants. Thank you for clarifying other points but as aforementioned, nothing has been 'solved' for ...
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