Thanks for the reply. I just returned the money saying that my warehouse was temporarily out of their product. If I had to refund the money AND lose the products I would have been out more than $300 so I couldn't risk it. Although the order was likel...

ok yes it was a visa both times but the final four numbers are different

Thanks very much for the replies. I'm new to drop shipping so I can take all the help I can get. Unfortunately, I'm not sure what checkout they used. The one that is in Shopify? If you tell me where to look I can do that.

Both order are shipping to different addresses in Columbia and have different emails that are free emails but both have the same billing address. I messaged the email and they confirmed they ordered both but with just one sentence in all caps. Does a...