I have been scammed repeatedly by Shopify on the charges on refund. In the last event, I got an order with high fraud alert, and ASSURED BY Shopify customer service that I WOULD NOT GET CHARGED ANY FEE FOR REFUNDING. Yet, when I checked the monthly b...

This is the third time we got charged by Shopify on a refund. And this time is SPECIAL, as we were totally misguided by Shopify CS. We received an order with high fraud risk few weeks ago, and learning from past experience, Shopify would simply charg...

Good strategy!

Do think this is a flawed justification. The credit cards make profit at a cut of merchant’s sales. However, once transaction is done, merchants may still be subjected to refund situations which may not be of their own fault. What the banks do is to ...