Hello, we have a problem with the bar codes of our products, we see that in the product edition the "Bar Codes" box is filled, however, when we go to print the label of any of our products it does not come out reflected, the label seems empty, we would like to know how we can solve this situation? Since this generates internal problems in the company.
We are integrated with a platform called Multivende that through it allows us to publish our products through the Shopify API. Firstly, we went to multivende for a better solution and their response was that the Shopify API was not sending them the "Bar Codes" feature and therefore, it was not reflected in the labels, so that's why we went to you
How can we solve this issue? How can the barcode be seen on the labels of our products so that they can be printed?