Topics covering webhook creation & management, event handling, Pub/Sub, and Eventbridge, in Shopify apps.
Hello, hope you're doing well.
We've recently been approved by the Shopify App Store, and when a shop installs our software, we have a Pixel that we install, in addition we also register some webhooks using Shopify-api-ruby. Until yesterday everything was working fine, probably because the shops we were using were developing shops, everything would work successfully.
Yesterday a new merchant installed the app, and when we try to register webhooks or create the pixel for that app, we get the following errors,
```
"errors":"Not Found","error_reference":"If you report this error, please include this id: 0fb2ca4b-4657-4c50-a9a9-e5458389faba-1725513923."} (ShopifyAPI::Errors::HttpResponseError)
```
We can make Rest API calls without issues, but the admin Graphql endpoints (which used to register the webhook and create the Pixel) are erroring.
I have checked the shop's token and it's indeed valid and not expired.
Would appreciate any guide on how to proceed. Thanks.