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Checkout webhooks missing line items properties data

Checkout webhooks missing line items properties data

FiveThrive
Shopify Partner
20 0 3

According to Shopify documentation, the Carts, checkouts, orders, and refunds webhooks are all supposed to have line item properties passed along with them.

 

At least API versions 2023-04 and 2023-07 are missing hidden line_items properties in the checkout webhooks.

 

Where can I submit a bug for Shopify to reimplement the hidden line_items properties information in the checkouts webhook?

Replies 5 (5)

Liam
Community Manager
3108 344 910

Hi FiveThrive,

 

Were hidden line_item properties previously available in older API versions, and you're experiencing a regression? How are you adding the hidden line properties (eg: on a specific form?) And are they appearing on the order details page as expected? 

Liam | Developer Advocate @ Shopify 
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 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

FiveThrive
Shopify Partner
20 0 3

Hey Liam,

 

Yes, hidden line item properties have been working since I started building apps in 2014. I noticed the regression this week as I've tried to upgrade for some deadlines Shopify has imposed on API versions.

 

I'm adding hidden line item properties via a web form on a Shopify shop. The hidden line item properties show up on all webhooks except the checkout/create and checkout/update webhooks. They are also present as expected on the Thank You and Order Details pages as expected.

FiveThrive
Shopify Partner
20 0 3

Hey Liam, any update? Is there somewhere I can submit an official regression bug report? I have less than two weeks to comply with the mandated API upgrade deadline and this breaks my apps. 

Any help is appreciated. Thanks!

Liam
Community Manager
3108 344 910

Hi FiveThrive,

 

I've added this as a product request but you may also want to contact Shopify Support directly via the Partner Dashboard. 

 

Hope this helps,

Liam | Developer Advocate @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

ADCP
Tourist
3 0 2

Did you ever manage to work this one out? We have a private all that uses the line items and has not been working in the most recent release.