Customer events - how does it work

JYH
Shopify Partner
2 0 1

Hi- I followed the instructions here, installed GTM and subscribed to to 'remove_from_cart' event.  Chrome console reports 'Processing data layer push: {event: "remove_from_cart", ...' but when I look at window.dataLayer, the event is not there. What am I missing?

 

I have a GA4 tag that uses the "remove_from_cart" event to trigger a GA4 remove_from_cart event but don't see that event being sent in the network tab either.  Can anyone shed some light on how Pixels work with GTM?

 

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