Topics covering webhook creation & management, event handling, Pub/Sub, and Eventbridge, in Shopify apps.
Hello,
We are having an issue where the webhook we receive from shopify does not always include the customer object. Is there a known issue? Is there a workaround?
hello there
There are a few reasons why a webhook from Shopify may not include the customer object. One common reason is that the customer object is not included in certain webhook types, such as the order creation webhook.
If you are not receiving the customer object in a webhook where you expect it to be included, you can try checking the webhook payload to see if there is a different object that contains the customer information. For example, in some webhooks the customer information may be included within the billing or shipping address objects.
If this fixed your issue, likes and accepting as a solution are highly appreciated.
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