Customer Update Webhook fired multiple times

Shopify Partner
1 0 1


We are working to integrate our app with the Customer Update Webhook. We found that when perform an update we get several requests from the webhook for the same customer, with the same body payload.


Our webhook always returns a 200 success response back.


Is that expected? Do you have documentation that explain why we got several notification via webhook related to the same change?


Thank you in advanced.


Replies 2 (2)

Shopify Partner
13 1 3



I haven't use the webhooks before but maybe this helps you. Read this read the sections "Frequency" and "Duplicate webhooks" maybe you find something useful.

Shopify Partner
8 0 0

I am also facing same problem.

Let me know if you found any solution on this