Image data coming null in Products/Create Event

Image data coming null in Products/Create Event

2 0 0

HI , 


We are subscribed to a shopify products/create event using callback url .  

In the event payload the image data points are coming as null , however the product is being created with images in place. Earlier in the event payload the data was present and we are following the same steps while creating the product . 


Any help on how to debug this .



Reply 1 (1)

Shopify Partner
680 56 97

hello there  


If you are subscribed to the Shopify products/create event and are not receiving image data points in the event payload, there may be a few possible reasons for this:

  1. Check if the images have been uploaded to Shopify: Make sure that the images for the product have been uploaded to Shopify and are visible in the product details page. If the images are missing or not uploaded properly, they may not be included in the event payload.

  2. Verify the payload format: Double-check the payload format to ensure that it matches the expected format. The payload may have changed if there have been updates to the Shopify API.

  3. Check if the callback URL is correct: Verify that the callback URL you provided is correct and is receiving the events. You can test this by manually triggering a products/create event and checking if your endpoint receives the event.

  4. Check for any errors or warnings: Review the logs of your endpoint to see if there are any errors or warnings that may be affecting the payload.


If this fixed your issue, likes and accepting as a solution are highly appreciated.

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